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Professional Experience

2014-05Present

Store Manager

Spencer Gifts

Responsible for the total operation of the store including the management of the store associates. Accountable for achieving sales and store profit objectives and compliance with all relevant company policies and procedures.

• Coordinate store activities in order to ensure that all aspects of guest service are being provided.

• Ensure guest focus by creating and maintaining a "fun", guest interactive store atmosphere in order to drive sales

• Monitor sales performance in order to achieve maximum results while ensuing that all administrative organization completed according to company policies and procedures

• Recruit, hire, train and develop store associates. Responsible for succession planning within the store and ensuring compliance of Human Resources administrative paperwork, policies and procedures, and all federal, state and local regulations

• People skills including the ability to coach, counsel, discipline and document adverse behavior

• Implement and manage Loss Prevention techniques as established by the Asset Management Department

• Manage time and set priorities in order to achieve the store sales goals as set with the District Sales Manager

• Ability to understand  Microsoft Windows environment

• Operate POS system

• Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

• Write routine reports and correspondence

• Speak effectively before groups of guests or associates of the organization

2012-122014-05

Administrative Assistant

Tracer Construction - Tyco Thermal Control

Administrative Assistant maintaining an excellent level of care for all. Demonstrated proficiencies in telephone and front-desk reception. Served as the first point of contact for staff and customers with supplies, materials and general questions. Completed expense reports and scanned in documents. Filed paperwork accurately and submitted deliverables to case managers. Scheduled, confirmed, updated and rescheduled drug screens.

• Compiled files and presenting the completed file to the office manager for review

• Established a solid rapport with business partners to have requests returned in a timely manner

• Assisted with office procedures, telephone systems and office equipment

• Ensured files were up to date and secure and carried out proper transfer and disposal of records according to retention schedules 

• Maintained filing systems and documentation to promote organization and ensured filing remained current. 

• Processed documents and created Excel spreadsheets 

• Performed data entry and developed supporting materials for populating daily spreadsheets.

• Resolved complaints and answered inquiries as needed

• Prepared and completed appropriate forms, obtained contact and demographic information and filed records on a daily basis 

• Eliminated backlog and maintained filing on a daily basis 

• Backed up Office Manager in his absence, ensuring smooth operations and maintaining office supplies and equipment

2010-082011-06

Owner

This/That & More

Responsible for the total operation of the store. Accountable for achieving sales and store profit objectives.

• Coordinate store activities in order to ensure that all aspects of guest service are being provided.

• Ensure guest focus by creating and maintaining a "fun", guest interactive store atmosphere in order to drive sales

• Monitor sales performance in order to achieve maximum results while ensuing that all administrative organization completed.

• Ensuring compliance of Human Resources administrative paperwork, policies and procedures, and all federal, state and local regulations

• People skills 

• Implement and manage Loss Prevention techniques 

• Manage time and set priorities in order to achieve the store sales goals.

• Write routine reports and correspondence

• Speak effectively before groups of guests 

2010-072010-10

Store Manager

Trade Secret

Responsible for the total operation of the store including the management of the store associates. Accountable for achieving sales and store profit objectives and compliance with all relevant company policies and procedures.

• Coordinate store activities in order to ensure that all aspects of guest service are being provided.

• Ensure guest focus by creating and maintaining a "fun", guest interactive store atmosphere in order to drive sales

• Monitor sales performance in order to achieve maximum results while ensuing that all administrative organization completed according to company policies and procedures

• Recruit, hire, train and develop store associates. Responsible for succession planning within the store and ensuring compliance of Human Resources administrative paperwork, policies and procedures, and all federal, state and local regulations

• People skills including the ability to coach, counsel, discipline and document adverse behavior

• Implement and manage Loss Prevention techniques as established by the Asset Management Department

• Manage time and set priorities in order to achieve the store sales goals as set with the District Sales Manager

• Operate POS system

• Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

• Write routine reports and correspondence

• Speak effectively before groups of guests or associates of the organization

Summary

Administrative Assistant recognized for making significant contributions to the coordination and organization of office operations. Highly motivated and resourceful assistant with proficient in both oral and written communications Effective organization and coordination of projects, special events, meetings and conferences. Self-starter with proven competency in driving projects to successful completion coupled with commitment and dedication. Consistently making significant contributions and multi-tasking to complete in a deadline driven environment.

Computer Software and Technology

  • Microsoft Office: Word, Excel, Outlook

Education

1989-081993-06

Citrus High School

Basics

Skills

  • Scheduling 
  • Data Entry 
  • Records Management
  • Document Scanning / Faxing
  • Customer Service
  • Problem Solving
  • Front Desk Reception
  • Clerical Operations and Organization
  • Spreadsheets 

Skills