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Summary

Seeking a management position with an organization where I can utilize my skills and experience to improve operations, increase profitability, and enhance growth.

Work experience

Jul 2012Dec 2014

Appointment Setter

Renewal by Andersen    1283 E. Route 66 Glendora, CA 91740
  • Demonstrated excellent communication skills by interacting and building a rapport in a  fast paced environment.
  • Top number of leads on a team of 12 producing over $20,000 in sales.
  • Adopted business licenses in multiple southern California cities.
  • Promoted long-term goal of customer’s loyalty and satisfaction.
Apr 2010May 2012

In-Home Care Provider

Department of Public Social Services      PO Box 77906 Los Angeles, CA 90007
  • Cared for and kept the company of a disabled elderly woman including housework (making beds, laundry, and dishes) and daily activities such as getting dressed, reading to, shopping for, and helping to exercise.
  • Communicated to family members nutritional recommendations and patients' physical and emotional progress.
  • Had regular performance reviews with the Department of Public Social Services to show daily responsibilities being followed through.
Jul 2009Jan 2010

Inventory Associate

Source One Staffing, LLC      5312 N. Irwindale Ave. 1-H Irwindale, CA 91706
  •  Received, handled, and helped to manage the inventory of Ralph Lauren fashion merchandise.
  • Maintained ongoing and proactive communication with manager about new arrivals, order overages, and delivery delays.

Education

2015

Certificates

University of California Irvine       260 Aldrich Irvine, CA 92697
  •  Project Management: The Basics for Success

 https://www.coursera.org/account/accomplishments/certificate/3WJBLMLMUF5E

  •  Time Management for Personal and Professional Productivity

https://www.coursera.org/account/accomplishments/certificate/3M4KGBKM4LKQZ

2008

Associate of Science General (63 credits)

Citrus College       1000 W. Foothill Boulevard Glendora, CA 91741 
  • Business Law and the Legal Environment 1
  • Interpersonal Communication
  • Developmental Psychology
  • Health Science

Skills

Qualifications
  • Proficient in Microsoft Word, Excel, Powerpoint, email and most social networks
  • Type 40+ wpm
  • 5+ years of  experience in customer relations
  • Excellent organizational, communication and time management skills.
  • Able to prioritize tasks quickly and efficiently.
  • Helpful, caring, and creative.
  • Quick learner