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Kimberly Anderson

Project Specialist I, Housing Division 

Work History

2015Present

Administrative Assistant II-III

City of San Leandro, CA
  • Supporting the Director, Deputy Director, Senior Housing Specialist, Planning Manager &  staff  of the San Leandro Community Development Department
  • Assisting clients with Housing related inquires including finding Affordable Housing, Tenant Relocation & Rent Review Programs. ECHO Tenant/Landlord Housing referrals. Maintaining confidential files. Record tracking. Organizing events & meetings. Notary. 
  • Assisting with contracts, agreements & staff reports, processing payments, purchase orders, budget adjustments & transfers, deposits, invoices.
  • Staffing Rent Review Board, Planning Commission, Board of Zoning Adjustments, ZEO; Assisting with Meeting Agendas & Minutes, Legal Notices, Mailings, Records Maintenance & Legal Compliance.
  • Researching information. Synthesizing & summarizing information.
  • Content editing: disseminating correct information & following guidelines, drafting letters, memos & emails. Maintaining City website.
  • Assisting with many large Housing & Planning documents, including the Annual Action Plan FY 2018-2019, General Plan 2035 Update, Bay Fair TOD Specific Plan & San Leandro Creek Trail Master Plan Study & Zoning Code Update.
  • Attending weekly Planning meetings & supporting the Planning Staff with numerous  aspects of Planning & Zoning codes & processes.
  • Assisting the public at the main kiosk and counter in City Hall. Answering phones & responding to general public inquiries. Provide timekeeping management for the department.
20112015

Regional Administrative Assistant

Marriott International RSO, San Francisco, CA
  • Supporting a team of Senior Account Executives with coordinating, building, sourcing & tracking leads. Creating weekly reports via data queries. Leading weekly team calls.
  • Managed office efficiency by  answering & troubleshooting client requests, serving as liaison with high-level management staff, creating sales contracts & PowerPoint slides. Assisting with loading rates into systems. Assisting with payroll. Maintaining files.
  • Ordering supplies & established office efficiency by maintaining checkbooks for budgeted expenses. Accepting deliveries & accepting supplies. Hosting meetings & receptions, including food & beverages.
  • Organizing , recruiting & leading numerous community service & outreach events.
20012010

Owner/Office Manager

Screen Master, Phoenix, AZ
  • Small business owner of a construction/home-improvement business supplying  solar screens, security doors & related products in NW Phoenix.
  • Responsible for all aspects of marketing, including creation of ads & promotional material for local publications, direct mail campaigns & business fairs.
  • Maintained high standards in customer service, such as conducting sales appointments, customer satisfaction, answering phones, scheduling, processing orders, invoicing & collecting payments.
  • Managing subcontractors & sales associates, hiring & training, loss prevention, preparing work schedules & task lists, devising incentive programs & preparing budgets.

Education

BA Communications/English

University of Michigan, Ann Arbor

Skills

Key Strengths

Adherence to strict confidentiality, Housing, Housing Public Inquiries, Housing Policy & Planning, Knowledge of Procedures & Laws, Guideline Compliance, Program Monitoring, Compliance Records, Business Research, Grant Tracking & Invoicing, Contract Development & Negotiations, CDBG, Zoning, Public Outreach, Meeting Planning & Scheduling, Report Development, Budget Monitoring, Staff Management, Providing Excellent Customer Service, Notary Public, Basic Spanish & French.

Software & Systems

Word, Excel, PowerPoint, Adobe Acrobat Pro, Eden (financial), Legistar & Granicus (legislative/government), Civica (city website), Signera (digital signage), Accela (Civic Platform), Outlook 365/SharePoint, SLAM (GIS mapping software), LaserFische, HdL Prime (business licenses), Agreement Systems Live/Production (agreements database), Oracle Siebel/Salesforce