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Work History

20112015

Regional Administrative Assistant

Marriott International RSO, San Francisco, CA
  • Supporting a team of Senior Account Executives with coordinating, building, sourcing and tracking leads. Creating weekly reports via data queries. Leading weekly team calls.
  • Performing various office related tasks such as answering incoming calls, serving as liaison, creating sales contracts and PowerPoint slides. Assisting with loading rates into systems. Assisting with payroll. Maintaining files.
  • Ordering supplies and maintaining checkbooks for budgeted expenses. Accepting deliveries and accepting supplies. Hosting meetings and receptions, including food and beverages.
  • Organizing , recruiting and leading numerous community service and outreach events.
20102011

Front Desk Associate

Marriott Hotels, AZ & CA
  • Organized, confirmed, processed and conducted all guest check-ins, check-outs, room reservations, requests, changes and cancellations.
  • Secured and processed all payment types. Verified and adjusted billing a needed.
  • Responded to all customer inquiries and complaint resolution.
  • Ran and reviewed daily reports and logs to prepare for and anticipate needs for shift.
20012010

Owner/Office Manager

Screen Master, Phoenix, AZ
  • Created and managed a construction/home-improvement business to supply solar screens, security doors and related products in NW Phoenix.
  • Responsible for all aspects of marketing, including creation of ads and promotional material for local publications, direct mail campaigns and business fairs.
  • Customer service, such as answering phones, scheduling, processing orders, invoicing and collecting payments.
  • Various tasks including supervising the work of subcontractors and sales associates, hiring and training, loss prevention, preparing work schedules and task lists, devising incentive programs and preparing budgets.

Education

Bachelor of Arts in Communications/English

University of Michigan, Ann Arbor

Skills

Key Strengths

Marketing and Promotions, Business Research, Contract Development and Negotiations, Meeting Planning and Scheduling, Report Development, Budget Monitoring, Confidentiality, Staff Management, Customer Service and Support, Purchasing, Vendor Relations, Cost Control, Event and Activity Management

Software

Windows, Outlook, Excel, Word, PowerPoint, Photoshop