Kim Milliner, MCP

Provided phone support to customers downloading, configuring their computers for Windows 8.  Provided help for customers to get the installation key.

Loaded and Tested software on Blackberries.  Un-assembled and reassembly blackberry to verify issues and arranged for shipment to the plant for repair. 

Tested application for Toyota and created bug application in access.  Created user documentation.

Tested mobile games on blackberry and mobile phones.  Created user documentation.

Tested bill payment application using manual testing.  Logged bugs in database.  Created scripts in Perl to automate testing.  

Provided support to customers via phone, email, and fax for unix based application.  

Provided support to customers via phone, email, and fax for pc based printing application.  Tested printer application using manual testing.  Created bug database.

The triOS industry-leading Enterprise Web & Mobile Developer (EWMD) Diploma Program is designed for the individual seeking knowledge in computer, Web and mobile application development. More specifically, students learn how to develop interactive Web content using technologies including Flash/ActionScript, HTML5, CSS, JavaScript, JQuery, PHP/MySQL, Linux/Apache, Photoshop and Dreamweaver, as well as learn how to develop application programs for use on desktops and servers using technologies including Java, C#, ASP.NET, SharePoint and Microsoft SQL Server. Additionally, students learn how to create applications that run on mobile platforms, including Google Android, Apple iOS, Windows Phone and BlackBerry.

Building on the ideas and techniques covered previously, we will investigate; Surfing the net, Emails,
taking/editing photos, etc. Additionally, the use of FaceTime, Skype, TuneIn Radio and games will be explained.
Time will also be spent looking at the vast number of Apps which are available. Ipads not provided, you must bring your
own iPad fully charged. Intro to Ipad recommended.

Learn how to use Inkscape for vector graphic design. Kyle Murphy's demonstration will cover
a variety of techniques to create promotional materials, logos, art, and video game assets.

Hardening Cisco IOS Devices

• Service Hardening
• Management Access
• Best Practices

IOS CL'S

• ACL Types
• ACL Considerations
• ACL Application

Firewall Technologies

• Firewall Type Primer
• Stateful Firewalls
• NAT
• Zone Based Firewalls - Using CCP
• ASA

AESTIPS

• Deployment Considerations
• IPS Technologies
• Configuring IOS IPS using CCP

 AESTVPN

• Crypto Methods
• VPN Technologies
• IPSec Components
• Configuring IPSec VPN's using CCP/CLI

AESTTest

Learn how to get the most out of your iPad. Starting with the basics, you will get comfortable
using your iPad for music, streaming video, eBooks, and much more. Ipads not provided, you must bring your
own iPad fully charged.

The triOS industry-leading Network Engineer Diploma Program is designed for the individual seeking knowledge and certification in computer and network administration. In addition to communication and support training, students receive training on popular operating systems including Microsoft Windows Vista, Microsoft Windows Server 2008, and Linux. Moreover, students learn how to configure technologies such as Microsoft Exchange Server, Microsoft SQL Server, Server virtualization, wireless and mobile devices as well as learn how to automate administration using PowerShell and BASH Shell Scripts.

Careers include Network Engineer, Network Support Specialist, Helpdesk Support, Technical Field Services Representative and Network Administrator.

This course will cover how to create dynamic, multimedia web sites using Flash MX 2004.  Students will learn how to use vector based tools to enhance websites with fast downloading animation, integrated sound, and advanced interactivity. Topics covered include working with vector and bitmap graphics, drawing tools and animation, adding MP3 audio, creating interactive menus and buttons, and compressing and u[loading Flash sites.

Do you have a knack for explaining complex subjects in a way that makes them easy to understand? If so, you should consider entering the well-paying field of technical writing. This course will teach you the skills you need to succeed as a technical writer. You will learn how to translate complex information into easily understood language, and how to become a wizard at marrying the art of publishing with the science of technology. You'll learn the secrets of successful technical writers, including technical writing conventions, interviewing skills, desktop publishing and formatting techniques, key tips for developing graphics and templates, documentation management, and how to publish documents both on paper and electronically. You'll also learn how to get your first job as a technical writer, plus "tricks of the trade" that enable you to create high-quality documentation with less work.

Do you have a knack for explaining complex subjects in a way that makes them easy to understand? If so, you should consider entering the well-paying field of technical writing. This course will teach you the skills you need to succeed as a technical writer. You will learn how to translate complex information into easily understood language, and how to become a wizard at marrying the art of publishing with the science of technology. You'll learn the secrets of successful technical writers, including technical writing conventions, interviewing skills, desktop publishing and formatting techniques, key tips for developing graphics and templates, documentation management, and how to publish documents both on paper and electronically. You'll also learn how to get your first job as a technical writer, plus "tricks of the trade" that enable you to create high-quality documentation with less work.

Learn Java the object-oriented, cross platform programming language. On completion of this course, you will be able to produce "applets" which provide animation and live updating on web pages. You will also be able to ensure that your applications are secure.

This course introduces the student to HTML (Hypertext Markup Language) programming. HTML is the language "behind the scenes" on the World Wide Web, the most popular portion of the Internet. With HTML programming skills, students can become a world wide publisher of information. Skills will be developed to allow the creation of Web pages, including text manipulation, graphic image manipulation, hot links to multiple pages or external Web Sites, tables, and forms. Student will be introduced to dedicated HTML editors to help in the development of their pages. Telnet and FTP will also be discussed as these applications allow the HTML developed to upload and configure a Web site correctly to allow world wide access to Web publications.

This full-time advanced program is designed to provide the skills necessary to build enterprise wide, web and e-commerce applications and solutions. The program is intended to provide extensive training in Java. Client-side technologies including classic HTML, JavaScript and Applets are covered in conjunction with the server side technologies, Servlets and Java Server Pages. The swing visual components and the other Java Foundation Classes are studied to provide sophisticated Graphical User Interfaces. XML is also covered in expectation of its increasingly important role as a data medium. The RMI, CORBA and Enterprise JavaBeans, APIs designed to serve on the middle tier of enterprise network architectures, are also studied and deployed. SQL is introduced to be used in conjunction with JDBC, Java’s Database Connectivity package, which provides vendor-neutral, back-end database functionality. Learning to use these software solutions will also enable a student to program for and administer the increasingly important web server applications which are becoming the focal point for enterprise web activities.

This course introduces the Linux operating system. Using Red Hat Linux, learn about the structure, features, installation, file and directory systems, and security aspects of this multi-user/multi-tasking operating system. Get hands-on experience working with the file and directory system, basic commands, file and disk management, software installation, editors, processes, back-up and compression utilities.

This course builds on the knowledge gained in Java I. Students will be introduced to creating graphical user interfaces using Java Swing and AWT classes. Object-oriented aspects of the foundation classes is considered and the MVC architecture is discussed. Java's delegation event handling model is examined and deployed to provide event-driven programming. Topics include layout managers, abstract classes and interfaces, and explores the details JFrame and Applets.

This 4.5-day course provides an overview of the object-oriented paradigm and an introduction to the Java language, as well as a selection of important packages from the Java 2 Standard Edition (J2SE). The Java Development Kit (JDK) is used throughout the course to perform example-based exercises designed to substantiate the concepts presented. (JAVA-D11-00-02).

This 4 day course provides an intensive language-independent introduction to fundamental object-oriented concepts and techniques for the analysis and design of robust, extendable, object-oriented systems. Throughout the course, emphasis is placed on design techniques for maintainability, extensibility, and reuse. Important patterns are introduced, and instruction is provided on how to choose the appropriate patterns for a particular problem. Unified Software Development Process methodology for building object-oriented software is also introduced in the course. (DOBJ-405-00-02).

This Boot Camp is a foundation course of IT software testing concepts. It provides an excellent overview of the entire software testing professional area. The course is designed to provide a macro overview of the software testing area by covering roles and responsibilities, test techniques, test planning, and the different types of testing commonly performed. It also provides an exceptional examination review for those planning to pursue the Certified Software Test Engineer (CSTE) professional designation.

This course is intended for experienced support professionals who are trained on another network operating system. This course is not intended for individuals who have no prior network operating system knowledge.

This course syllabus should be used to determine whether the course is appropriate for the student, based on current skills and technical training needs. Technical information is provided on the intended audience, course prerequisites, covered topics, lab exercises, course materials, and software.

The objective of this advanced level Computer Programmer Program is to prepare the professional Programmer for the challenging development requirements of business. Software development is employed in every major industry sector, including telecommunications, manufacturing, finance, and numerous sectors of a service and consulting nature.

Upon successful completion of this course students will be able to:

  Use the mechanisms C and C++ provides that support programming within the Object-Oriented Model; i.e. mechanisms supporting Abstraction, Encapsulation, Modularity and Hierarchy

  Design and implement a complete database solution using Oracle.

The objective of this program is to provide the skills, knowledge and practical experience to work effectively in positions including technical support, computer maintenance/repair, hardware/software installation and network administration. Throughout the program, the essential technical skills are delivered from a theoretical perspective, complimented by extensive hands-on use. Microprocessors, networks, and data communication knowledge required by systems technicians are covered. Students will have learned the skills to successfully achieve industry certifications as well as apply their core knowledge to learning new systems and skills in the workplace.

The graduate of this program will be provided with the knowledge, skills and attitudes to function effectively as an application programmer/analyst in a business oriented, data processing environment on mainframes and microcomputers. A major emphasis is placed on programming a variety of business applications. Throughout the program, a structured approach, effective oral and written communications, current technology and attention to standards and documentation are stressed throughout. Additional supportive courses are provided which enhance the students' general knowledge in such areas as Mathematics, Accounting, Production, Marketing, and Human Resources Management. Industry trends and demands are continually monitored to ensure curriculum remains current and relevant.