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Work experience

Jun 2007Sep 2007

Insurance Coordinator

Women's Health Practice

Improved Accounts Receivable by over 11% in 60 days, however soon realized that I was over-qualified for position and decided to return to school in order to gain the necessary experience in order to advance my career.

Apr 2007May 2007

Business Office Manager

Manorcare of Champaign

I accepted this position due to relocation to central IL for family reasons. My previous experience in rehabilitative care did not prepare me for the accounting skills required for the long term care records by the Ohio corporate office.

Jan 2006Dec 2006

Business Office Manager

Morris Healthcare & Rehab Center

Accepted this position in order to expand my knowledge of medical business operations to long term care/ rehabilitative services.  Successfully managed accounts receivable for 142 bed long term care facility as well 7 facilities operated by Aegis Therapies.

Jan 2001Jan 2006

Office Manager

Dana J. Howd MD/Christina Dolack DO

Managed team of medical professionals in this two physician office. Responsible for billing. coding and AR,  AP, physician credentialing, scheduling, payroll, HIPPA compliance, new physician practice and marketing, building maintenance

Dec 1999Jan 2001

Business Owner

Preferred Medical Billing Service

Owned and operated private billing service for area physicians, helped area residents with insurance questions/coorespondence, published monthly newsletter for area physicians

Oct 1995Jun 1999

Outpatient Biller/Coder

Morris Hospital

Responsible for billing/coding/accounts receivable of 6 outreach clinics owned and operated by Morris hospital; new physician credentialing and maintainance of credentials 


Nov 2007Aug 2010


Western Governor's University
Sep 1973May 1978


Western Illinois University

Letters of Referral


Sep 1998Dec 2011

Certified Coding Specialist - Physician based



Nikole Helgeson

Nikole and I worked closely together at Morris Hospital & Rehabilitation Center

Christina Dolack

Dr. Dolack began her practice in Seneca in October 2003 in the same building as Dr. Howd using the same staff and equipment.  I did all of her credentialing, marketing. and start-up.

Julie Hughes

Ms. Hughes was my manager during the time I was employed by Morris Hospital

Dana Howd

I was Dr. Howd's Office Manager from January 2001 - January 2006.