Kiffin McCoy

Training and Development Consultant

Work History

Work History
Jan 2010 - Present

Managing Consultant/owner

ASTERA BUSINESS SOLUTIONS
Murfreesboro, TN Managing Consultant/Owner Develop and deliver classroom and online training. Create, update, and publish e-learning. Analyze needs for training and other solutions for performance improvement initiative. Design, develop, deliver webcasts. Clients include: Store Opening Solutions, Cannon County Schools, Bethel University, MorphoTrust, Tractor Supply Company, Applied Health Analytics, Hospital Corporation of America(through CPI, Inc.), Centers for Medicare and Medicaid Services(through North Highland Consulting), United Methodist Communications Further detail about roles with each client is available upon request.
Sep 2010 - Jun 2012

Contractor-Training Developer/facilitator

HOSPITAL CORPORATION OF AMERICA
Nashville, TN Contractor-Training Developer/Facilitator Facilitate training for software implementation for approximately 400 Directors and Power Users as well as nearly 3000 RN Case Management and Social Work staff across the country, develop materials for software implementation and upgrade training, and serve as a liaison with project management, corporate case management, and education within the software implementation project nationwide. For 2012 upgrade: create strategy for differences training deployment, develop script and content for web-based training.
Mar 2005 - Jan 2010

Training Specialist

STORE OPENING SOLUTIONS, INC
Murfreesboro, TN Training Specialist(with Training Manager duties, reporting to VP of HR) Hired as organization's first full-time trainer. Effectively manage one-person training department-designing, developing and implementing multiple training program initiatives for 200+ staff. ▪ Update and customize current training programs. ▪ Facilitate compliance and additional training sessions for employees at all levels. ▪ Work closely with supervisors to assess training/development needs throughout the company. ▪ Track completion and results of training. ▪ Coordinate outside professional development opportunities for all employees, ▪ Manage the tuition reimbursement program. ▪ Advise VP of Human Resources as to the needs of the training program. ▪ Research, purchase, implement(plan and execute rollout) and maintain LMS/e-learning systems. ▪ Collaborate with Marketing Coordinator to create and publish monthly internal newsletter.

Education

Education
2008

M.Bus

MIDDLE TENNESSEE STATE UNIVERSITY
Aug 1994 - Jun 1997

B.A

JUDSON COLLEGE

Skills

Skills

Software / Online

Highly skilled in use of MS Office products. Regularly use Facebook, Twitter, LinkedIn, eBay, Craigslist