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Being a third-year student, I'm interested in learning about the HR field.

And I am looking for an opportunity to practice in the actual environment in organizations and businesses.
* Enjoy interacting with people.
* Possible in writing to support copywriting in communication.

*Love traveling.
* When I give you a promise, I will try my best to finish it.

Work History/ Experience

Aug 2014Mar 2015

Customer Service Assistant

Thanhs Branding and Communication (web:


  • Interacting with patron on the phone and solve the queries.
  • Taking the customers' orders.
  • Maintaining the standard transaction time.
  • Handling the consumers' e-mails/ messages/ calls and replying for the same.
  • Following Up on customer’s request and complaint.
  • Getting feedback from clients and making surveys.
  • Seeking solution for complaints and problems.
  • Effective complaints handling.
  • Keeping well customer relations.
  • Maintaining a professional image for the company's brand.
Jul 2014Jan 2014

Communications and consultancy Assistant

ICANDO Education & Consultancy (web:


  • Creating rich content through the company's website that is optimized for search engines.
  • Managing media relations and maximize media opportunities.
  • Creating/Supporting and launching marketing event for courses through FB/websie/direct workshop.
  • Ensuring new updates about course regularly.
  • Promoting consultant to private clients.
  • Sharing/meeting with clients to determine needing/requirements when they learn about any course.
  • analysing the courses' benefits within clients and giving independent and objective advice on the joining into courses.
  • Sure that the client gets adequate assistance in accessing to information.
  • Identifying potential clients and building and maintaining contacts.
  • Processing customer registrations.
  • Being involved in the company's event support activities.
Feb 2015Present

Communications Secretary

Millionaire House Club (fb group:
Mar 2015Present

Communications volunteer

Startup Branding project - Thanhsbranding Co. (web:
Aug 2014Present


MaiAnh Food


  • Donating/ Raising fund to homeless in Saigon.
  • Donating/ Raising fund to the poor children's scholarships in Tay Ninh.
  • Donating/Raising fund to pediatric patients in Cancer Hospital - HCM City
Sep 2012Dec 2014


14 Words Hanoi Club (web:


  • Donating/ Supporting the essential items and organizing the traditional holiday's party event for children in mountain areas in Ha Giang, Lao Cai.
  • Taking care of psychiatric patients and pediatric patients at some hospitals in Hanoi.
Mar 20142014

First Prize at The Contest "Nhan Van in me"

Vietnam National University Hanoi


  • Writing



International Studies

University of Social Sciences and Humanities - Vietnam National University

* The Faculty provides four specialties including International Relations (IR), European Studies, International Development Research and American Studies. My specialty is American Studies.

* The subjects research about Globalization, International Relations after the Cold War, NAFTA, US Economics, US Foreign Policy, US Cultural Characteristics, EU Foreign Policy, German Cultural Life, British Common Wealth, Vietnam-ASEAN Relations, ...

Oct 2014Dec 2014

HR Management Trainee

iBegin is the school under the management of ICANDO Education and consultancy Company. (
It connects with hundreds of businesses in Thriive clubs and other businesses network consulted and personnel trained by ICANDO.


Hard skills:
Soft skills: