Customer Service Assistant
Thanhs Branding and Communication (web: http://www.thanhsbranding.com/)
- Interacting with patron on the phone and solve the queries.
- Taking the customers' orders.
- Maintaining the standard transaction time.
- Handling the consumers' e-mails/ messages/ calls and replying for the same.
- Following Up on customer’s request and complaint.
- Getting feedback from clients and making surveys.
- Seeking solution for complaints and problems.
- Effective complaints handling.
- Keeping well customer relations.
- Maintaining a professional image for the company's brand.