Work History

Work History
Oct 2003 - Present

Tourism Consultant/Trainer & Mentor

GTT Consultancy

GTTprovides tourism training solutions tailored specifically to industry needs and has developed a range of bespoke training programmes, mentoring support and business plans including:

Current Projects:

Sep 2003 - Present

Associate

TTC International

Past Projects :

  • Lough Neagh Marketing Strategy - Lough Neagh Partnership ;
  • Northern Ireland Tourist Board (NITB) All-Island Market Review ;
  • Clonakilty District - European Destination of Excellence 3 year Marketing Plan;
  • Outer Belfast Tourism Development & Marketing Analysis;
  • Larne Tourism Strategy ;
  • Giant's Causeway Visitor Servicing Needs Assessment;
  • Sustaining the 7Stanes Report, TTC/Roger Tyms , Forestry Commission of Scotland.

Current Projects:

  • Roscommon Tourism Strategy;
  • Belfast Integrated Tourism Strategy.
Aug 2012 - Present

Research Lecturer in Tourism

i3 Research Lecturer in Tourism @ Southern Regional College
My main role is to provide practical support for Business through R&D Projects, Industry Mentoring, Specialist Knowledge Transfer, Training Services, developing academic linkages, delivering seminars, events and workshops reflecting the needs of the local tourism industry
Mar 2009 - Dec 2009

Southern Region Workforce Development Forum Hospitality & Tourism

Steering Committee Member (WDF)

The Southern Region WDF for Hospitality and Tourism was set up in March 2009. In broad terms the Group focuses on the following:

  • assessing the skill needs locally;
  • defining the current problems with skilled labour;
  • outlining what we are currently doing;
  • proposing what we need to do in the future to address identified weaknesses.

The specific areas of work up until December 2010 are to:

1. Examine local labour market skills needs + advise future action.

2. Develop proposals to deal with identified local skills shortages.

3. Identify and report on a prioritised list of local issues.

4. Review existing delivery mechanisms used by Southern Regional College + other providers.

5. Review provision from level 1 - 5 delivered locally + recommend new areas of development.

6. Recommend + support marketing strategies with educational institutions throughout the region.

7. Contribute to the development of new curriculum provision particularly at level 5/6

8. Advise on College capital investment in relevant technology/equipment.

Jan 2008 - Dec 2009

ULearning Steering Committee

Steering Committee Member ULearning

 The role of the committee is to ensure that the project meets targets and objectives as set out in the letter of offer from Skillnets Ltd. The Ulearning project seeks to promote the following:

  • Innovative Individualised Learning with transferable skills;
  • Industrial training with strategic imparting of knowledge through acquired lifelong learning;
  • Modular flexible learning, whilst developing the skills base of the workforce;
  • A flexible framework meeting the needs of both individual learners and their employers.
Oct 1995 - Sep 2003

Full Time Lecturer in Travel and Tourism

Newry Institute of Further and Higher Education

Subjects Taught:Marketing and Sales,Rural Tourism, Small Business Enterprise,

International Tourism, Travel Geography,Tour Operations.

Programmes: HND Travel and Tourism Management, Foundation Degree in Travel and Tourism, HND Hospitality Management, BA (Hons) Degree (Part-time) Hotel and Tourism Management.

Special Responsibilities:

  • Course Coordinator for the Foundation Degree in Travel and Tourism Management
  • Worked with local employers to set up industrial placements for students
  • Organised domestic and overseas educational visits - established a Leonardo Exchange project with a college in Nuremburg, Germany.

Aug 1993 - Oct 1995

Senior Travel Adviser

Club Europe Holidays

I was responsible for operating and selling Educational, Concert and  Winter Sports Tours in Europe.

Sep 1987 - Jul 1991

Assistant Manager

The Four Trees Inn, Moira

Managed staff, stock control, basic accounts, organised entertainment, responsible for the daily

running of the family business.

Skills

Skills

Organsisational + Interpersonal Skills

I am well organised and use an efficient work time management system through Microsoft Office Business Contact Manager for Oultook 2007.  This has enabled me to manage work effectively and prioirtise tasks.  I am enthusiastic, positive and confident with a 'can-do' attitude especially where teamwork and team spirit is concerned. Equally, I have a track record of working autonomously on projects.

Project Management

Have solely managed a range of tourism, trainng and mentoring projects and prepared business plans/project evaluations for GTT Consultancy.  Have played a key team role in an extensive portfolio of tourism projects with TTC International. A critical part of the work has involved the preparation of action plans and proposals for EU funded projects.

IT + Social Media

Fully conversant with all MS Office 07 applications.  Early adopter of Web 2.0 and social media for business.  Use the following: Project Spaces, Huddle, Google Reader and Ning for project management and online collaboration; Skype for teleconferencing and business calls outside the UK SmartDraw 2009 for visual diagrams and SurveyMonkey for project evaluations; Constant Contact, Blogger and Twitter for eMarketing and PR.

Communication and Presentation

Excellent communication and presentation skills. Delivered an extensive range of seminars and workshops in current and previous role. Facilitating 12 workshops in Autumn 2009 to Tutors in six Regional Colleges in Northern Ireland.

Education

Education
Sep 1997 - Jun 1998

PG Diploma in Further & Higher Education

University of Ulster

Summary

Kieran Swail is the Director of GTT and has over 25 year's experience in industry working in a range of operational and management roles including; providing training and mentoring support to SMEs and evaluating projects; facilitating workshops; writing reports, producing business plans, tour guiding, lecturing in travel and tourism; operating and selling educational and sports tours; promoting corporate hospitality,  managing a family pub business.

Interest

Travel, Mountain Biking, Cycling, Running, Football, spending time with family.

Certifications

Certifications

Professional Qualifications

Range of Awarding Bodies