Network System Administrator
US Air Force Reserves (part-time)
Currently assigned to 302 Airlift Wing Communications Flight as a Cyber Systems Operations specialist on the Joint Incident Site Communications Capability (JISCC) package.
- Duties include the set-up, configuration and maintenance of a mobile communication command center providing voice and data services to local, state and federal agencies during a time of emergency.
- Provide Tier I and II help desk support to 302 AW personnel assisting customers with desktop PC issues and questions. Utilize Remedy ticketing system to create and track requests for assistance from Tier III support organization.