- Registered and scheduled individual visits for prospective students.
- Authored weekly online journal entries for Admission Office website highlighting Gordon’s influence on personal and academic development.
Full Reference Letter from Ryan Groff, Individual Visit Coordinator:
“I have had the distinct privilege of working alongside Miss. Anne Taylor in the Admissions Office of Gordon College (Wenham, MA) where she led my support staff of three student interns.
My primary responsibility at Gordon College was to provide prospective students and their families with a visit experience which allows them to more certainly discern whether the community of Gordon College is the best fit for their undergraduate education.
I have directly witnessed Anne’s interpersonal communication capabilities and intuitive creativity during the years she worked in my office. While in the office, Anne was responsible for responding to phone and email visit-registration requests, sending accurate confirmations to registered visitors, entering visitor information into our campus-wide database and clearly communicating with her fellow interns to guarantee that protocol for the aforementioned tasks was followed consistently. In addition, Anne was the only intern on my staff who helped me to coordinate with Gordon’s staff and faculty in the actual scheduling of our prospective student visits. Her creative ideas also provided crucial support as our office transitioned from a paper-based scheduling and communication system to one that is electronic. Finally, Anne welcomed visitors to our campus as a student tour guide; introducing prospective visitors to the different components of our community in the context of a 1-hour walking tour. While these tours required clear communication, our guides were also expected to effectively field questions in a professional, yet relational manner while carefully managing the group’s time so as not to infringe upon other scheduled appointments.
Anne exemplified the necessary skills to fulfill the responsibilities listed above, but she earned a position of respect amongst her fellow interns and the Admissions staff because she approached her work holistically.
Anne’s service in admissions was characterized by an excitement about Gordon, and not merely an opportunity for employment. Whether she was requesting more responsibility without the guarantee of increased pay or actively listening to my suggestions, Anne was an asset to our office because she perceived that her position was more than a job, and her tasks were more than items on a checklist.
For this reason, I highly recommend Anne to you as someone who will diligently meet your expectations while always considering new and creative ways to exceed them. Your organization and fellow employees will also benefit from the conscientious commitment Anne brings to her work.”
-Ryan Groff, January 5, 2010