Monica Smith

Monica Smith

Work History

Work History
Mar 2010 - Present

Associate Director

Hospital Corporation of America - HCA

Provide technical and managerial leadership

Establish goals and priorities of the day to day operations within the facility

Directly involved in design, planning, operation, and troubleshooting of IT&S infrastructure

Ensures continuity and alignment of IT&S strategic and operational plans and facility needs

Coordinate on-site management of facility hardware and software

Manage compliance issues and projects

Manage information security aspects of the facility

Jan 2006 - Mar 2010

zone FISO

Hospital Corporation of America -HCA

Oversee the Information Security Program for 9 hospitals in the Tristar Health System Nashville Market.

Work with Facility Privacy Official and Ethics and Compliance Officer to ensure alignment between  information security, privacy practices, HiTECH regulations and Company compliance requirements.

Initiate, facilitate, and promote activities to support the facility Information Security Program.

Formally monitor and address information security risk.

Coordinate with department managers to ensure information security procedures are integrated into department operations.

Validate the appropriateness of system security access request.

Jul 2004 - Jan 2006

Cordinator IT&S

Hospital Corporation of America HCA

Coordinate and implement One Staff application campus wide

Provide support and training to new and existing users

Write  queries to extract information from SQL database

Perform 2 way attended interface between One Staff , Kronos, and Lawson

Maintain system and data integrity

Develop and implement policies and procedures

Identify areas of opportunity in workflow, implement performance improvement plan

Create and distribute productivity reports

Identify “best practices” for future implementations

Assign and monitor security

Prepare labor forecast summaries

Nov 2001 - Jul 2004

Pharmacy Technician Supervisor

Hospital Corporation of America_HCA

Coordinate and implement One Staff application campus wide

Provide support and training to new and existing users

Write  queries to extract information from SQL database

Perform 2 way attended interface between One Staff , Kronos, and Lawson

Maintain system and data integrity

Develop and implement policies and procedures

Identify areas of opportunity in workflow, implement performance improvement plan

Create and distribute productivity reports

Identify “best practices” for future implementations

Assign and monitor security

Prepare labor forecast summaries

Sep 1996 - Nov 2001

Technican II , Pyxis System

Gateway Medical Center

Train doctors, nurses, and pharmacy personnel on the Pyxis System 2000.

Activate and delete new users.

Research and document narcotic discrepancies on nursing units.

Dispense floor stock narcotics using Pyxis CII safe.

Prepare medication allocation, and proactive diversion reports.

Coordinate with Pyxis Corporation for software upgrades and equipment repairs.

Determine need for adding or deleting medications from Pyxis consoles.

Jan 1994 - Jul 1996

Technical Support

Professional Infusion Pharmacy

Created and systemized a method of inventory control

Designed and implemented the use of forms such as; purchase orders, invoices, packing list, sterile compounding sheet, patient intake, standard

            nursing supply list and others as needed Implemented training course for new employees - speeding profitability

Maintained computer based information systems

Ordered and received all pharmacy related durable medical equipment, supplies, and IV drugs

            then approved invoices for payment by CFO

Processed outpatient claims for Medicare, sending all required documentation including certificate of

            medical necessity, 485's, HCFA 1500, and proper coding for home patients   

            and infusion centers.

            Electronically filed claims for Medicaid, Blue Cross, PCS, Aetna and Medicare prescriptions and durable medical equipment. Resolved discrepancies regarding non-payment, late payment or underpayment of claims.

Education

Education
Aug 2008 - Dec 2010

MBA

Western Governor's University

 WGU’s online IT master’s degree programs are designed specifically for experienced IT professionals and managers .The MBA in Information Technology  prepared me with the skills and knowledge to take on mid- to upper-level IT management positions in a variety of settings. The MBA in Information Technology contains the five areas of study listed below.

Information Technology Management

Leading People and Teams

Creating and Maintaining Business Values

Products and Customer Relationship Management

Innovation