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Khyati Patel

Business Analyst

Work History

Mar 2016Present

Business Analyst

Leadership Development Centre 

  • manage LDC’s Microsoft Dynamics CRM by:
    • operating and updating the CRM
    • using the CRM to extract and analyse organisation performance data and communicate the findings and implications to support both strategic and operational decisions
  • administer and produce 360◦ and 180◦ assessments using ‘Qualtrics’
  • designing the new assessment forms using Qualtrics. 
  • coordinate the 360◦ process, which includes liaising with LDC’s research team, agency HR managers, customers and evaluators
  • maintain productive working relationships with customers, staff and suppliers (including LDC’s provider panel, and LDC’s IT and CRM providers)
  • set up member and staff login for email, website and CRM
  • support the development and implementation of business systems and processes that align with the delivery of LDC priorities
  • digital coordination:

 -  support the development of a digital approach for LDC business by working with the communication team

-  coordinate the information and analysis that will inform digital solutions

-  provide insights on the future approach to digitalising the LDC’s products and     services

-  track, produce and analyse website traffic reports using Google Analytics 

  • Researching and designing content for Twitter and LinkedIn 
  • Leadership Studio - Filming and editing short videos of leaders in New Zealand.
Nov 2015Jan 2017

Camera Base Volunteer

Wellington City Council and NZ Police

  • monitor the Wellington Safe City cameras
  • operating multiple cameras, computers, screens, radios and phones 
  • reporting and recording any incidents that occurs
  • describing observations over the phone and in writing to the police officers, security staff and street ambassadors
Mar 2014Feb 2016

Marketing and Internship Coordinator

Intern NZ and Intern OZ

  • placing of candidates into internships in organisations in all industry areas throughout New Zealand and Australia in a timely manner
  • events - oversee the running of events and the events calendar.
  • telephoning and emailing organisations to enroll them onto the internship programme and build company database of internship hosts
  • domestic and International travel to build and maintain relationship with students, partners and tertiary institutes
  • administration - Website maintenance, database work using Excel and Google Docs, database maintenance and other office duties.

Jan 2014Mar 2014

Social Media Marketing Intern

Intern NZ and Intern OZ

Work experience prior to this available upon request.

Education

20092013

Bachelor of Commerce in Marketing and International Business   Bachelor of Science in Biotechnology

Victoria University of Wellington
  • 2013 Excellence Award in International Business for Level 300 

Academic transcript available upon request.

20042008

Secondary Education

Wellington East Girls College
  • Achieved University Entrance
  • Girls Friendly Society Scholarship for 3 years of university education

Short Courses and seminars

2017

Introduction to Agile - Boost New Media, Wellington

Machinery of Government - Victoria University of Wellington

Using data isn't a technical problem, it's a cultural one with Lilian Grace, CEO Figure NZ

Better leadership through growth mindset with Dr Paul Wood, Director of Switch Coaching and Consulting

2016

Leading for the future - two half-day workshops with Dave Wild (Futurist), Smith & Wild

Making the best use of Facebook in government with Mia Garlick, Director of Policy, Facebook Australia and New Zealand

Talent Management: Understanding the next generation of emerging leadership talent with Lauren Foster, Associate Director, Deloitte's Human Capital practice. I was also part of this seminars  Millennial question panel. 

Building talent for the future – tapping into your team’s strengths with Myles Downey, Founder of the School of Coaching, London

Interests and Passion

People and Culture

  • Currently, a member of IPANZ New Professional's group - it provides me opportunity to network with young professionals within the Public Sector.
  • Actively involved in Indian cultural events and have assisted in the organisation of events such as Bazaars etc.
  • Absolutely love traveling and exploring new places, people and food.
  • Tramping with friends
  • An avid fan of the Black Caps and All Blacks

References

Available upon request.