Khurshid Muladjanov

  • United Arab Emirates, AE Abu Dhabi
Khurshid Muladjanov

Retail Manager

Work HiGHLIGHTS

Work History
Mar 2015 - Present

STORE MANAGER

GIUSEPPE ZANOTTI DESIGN LLC
 
  • Walking around the shop floor to ensure visual standards are being met. Setting goals for the retail sales teams.
  • Providing outstanding customer service.
  • Effectively managing staff members.
  • Showcasing new retail lines to staff and colleagues. Identifying new sources of revenue. Supervising stock control.
  • Handling, dealing with and storing takings.
  • Reviewing the sales performance of the store and staff for the previous day and week.
  • Liaising with the company Human Resources department in the recruitment of employees.
  • Ensuring that stock levels are constantly maintained and that there are no shortages.
  • Choosing which retail lines to offer for promotion.
  • Deciding on the layout of the shop floor.
  • Ensuring accurate trading and statistical records are kept.
  • Carrying out staff appraisals and performance reviews.
  • Making sure products are correctly priced up and that pricing procedures are followed.
  • Re-organizing merchandise.
  • Collecting and analyzing sales figures.
  • Dealing professionally and courteously with all customer complaints or queries.
  • Checking all retail stock deliveries.
  • Making sure that all cash and stock handling procedures are followed in line with audit and security requirements. 
Jun 2013 - Oct 2014

Store Manager - Celine, Abu Dhabi, UAE

Jun 2011 - May 2013

Shop Supervisor - Marc Jacobs - Abu Dhabi, UAE

Mar 2009 - May 2011

Sales Executive

LVMH Fashion-CELINE Emirates Mall
Sales Executive- UAE

Education

Education
Jun 2009 - Jul 2012

B.B.A

TASHKENT STATE FINANCE COLLEGE
AUDITING, ACCOUNTING, BOOK-MAKING

AREAS OF EXPERTISE

  • Merchandising/Store Operations.
  • Cost Control/Margin Improvement.
  • Loss Prevention/Inventory Control.
  • Retail Sales/Cash Management.
  • Customer Satisfaction & Retention.
  • Proficiency with specialist retail management software.
  • Excellent retail industry and product knowledge.
  • In-Store Promotions/Project Management.
  • Team Building/Cross training.
  • Strategy implementation.
  • Performance Evaluations.

LANGUAGES

ENGLISH - PROFESSIONAL
RUSSIAN - FLUENT

CERTIFICATES

  • Graduated NVQ Level II (Customer Service Excellence) in Retail Skills – 2010 - EdExcel
  • Graduated NVQ Level III (Coach and Assessor) in Retail Skills – 2011 – EdExcel

  • MS Office (Advanced), Power Point, Photoshop, PC Engineering