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Work experience

Oct 2011Present

Cabin Crew

RAK Airways

·Maintaining a thorough working knowledge of all aspects of passenger care, including First Aid, Aviation Safety & Security

·Ensuring passengers receive the highest possible standard of Service and Care

·Reporting the malfunction of any items which may affect the safe operation of the aircraft

·Ensuring that all necessary documentation is on board

·Liaison with pilots/ground personnel to ensure Company and GCAA requirements are met

·Working as part of a team and supporting other crew members

·Assist passengers for any type of query, demonstration for basic safety measures and manners of using emergency

          safety equipments

May 2011Sep 2011


Bilal Ahmed Technical Works

·Maintaining and keeping records of all official documents and files

·Data entry on the system and manually keeping all business transactions for balancing

·Custodian of passport, medical reports, salary agreements and ID’s of Company’s labor force

·Receiving the Quotation, DO’s and Invoices from Merchants and arranging their payments

·Keeping the Petty Cash in possession and balancing of Petty Cash head on a daily basis

·Distributing the labor staff members’ salaries as per Wages Pay System

May 2006May 2011

Officer Operations

Bank Alfalah Ltd

·Liaising with all national branches while maintaining a high level of customer service

·Handling customer complaints with courtesy and ensuring solutions are found

·Issuance of Demand Draft, Payment Order, Call Deposit Receipts

·Daily settlement of ingoing and outgoing cheques with local regulatory bodies

·Opening and maturity of Term Deposit Accounts

·Monthly Balancing of General Ledgers

Customer Relationship Officer

·Product Growth Development of Credit Cards by entertaining the walk in customers of the Branch

·Planning successful marketing and advertising strategies to develop product memberships

·Promotion & awareness of consumer products to gold clients under the umbrella of Priority Banking Services

Dec 2005May 2006

Product Development Officer


·Sales of consumer product Personal Installment Loan (PIL) around the local market

·Assign the targets for each Sales Executive (SE) on a daily basis for the sale of PIL and offering staff awards

·Efficient processing of all loan applications to Head Office for on time approvals



Awards and Appreciations

Country Visited



To evolve into a hard working and sincere professional with all my devotion, contributing to the success of the organization and at the same time to enhance my knowledge and develop my communication and interpersonal skills.

Aviation Credentials

·Cabin Crew Initial Security Training by Etihad Airways, Abu Dhabi

·Aviation First Aid by American Heart Association & Quantum Human Resource Consultancy

·Safety and Emergency Procedures Airbus A320 by RAK Airways

·Practical Drills of Airbus A320 Aircraft by Etihad Airways

·GCAA – Aviation Medical Certificate

Personal Vitae

Date of Birth: 08th Sep, 1984

Marital Status: Single

Visa Status : Residence


·GCAA licensed operating Cabin Crew currently working for RAK Airways

·Previously an Accountant in a private organization in Dubai (U.A.E)

·Five years banking experience in Operations, Remittance, Client Services, Product Growth Development,

          Marketing and Islamic Banking

·Commenced Professional career with Citibank DSA

IT forte

·Diploma in Computer Graphics (Adobe Photo Shop, Corel Draw)

·Diploma in Computer Hardware and Office management

·Diploma in Networking, Installation, and Computer Hardware

·Good understanding of all MS Office Systems with an emphasis of Excel

Languages Known




Arabic (Basic Official Level)


References available upon request.