Keri Hornat

Keri Hornat

Objective

To obtain an administrative position where I can effectively utilize my expertise in management, operations and finance.

Skills

Skills

Financial Analysis

Accounts Payable

Accounts Receivable

Program Development

Project Management

Process Improvement

Quickbooks

Microsoft Office

Customer Service

Work History

Work History

Other Experience
  • Infant and Toddler Program Director,Kinder Castle (2002-2003)
  • Aquatic Camp Director/Day Camp Director,DeKalb Park District (summers 2000, 2001)
  • Assistant Preschool Teacher, DeKalb Park District (2000-2001)
  • Preschool Swim Coordinator/Instructor, Homewood Flossmoor Park District (summers 1996-1999)
  • Assistant Preschool Teacher, Homewood Flossmoor Park District (1997-1998)
2009 - 2013

Kendall College

Operations Manager2011 – 2013

Prioritized projects with internal and external stakeholders.Provided visibility to project statuses and communicated project updates to executive steering committee and operations committee.Facilitated weekly operations committee meetings.Built positive, mutually beneficial relationships that supported successful collaboration within the institution.

  • Drove the accountability of all project stakeholders from implementation through completion, ensuring proper timelines and deliverables were met.
  • Optimized lower service delivery costs by identifying service performance issues; appropriated resources to implement and track service improvement.
  • Expedited issue resolution using root cause analysis and continuous improvement that ensured the project milestones were completed on time and within scope.
  • Developed and implemented clear, actionable plans, improving student experience.

Accounts Receivable Coordinator2009 – 2012

Coordinated and completed department’s month close processes with staff accountant.Issued and reconciled student refunds in compliance of Title IV funding.Billed 2K+ student accounts and managed campus collection procedures in collaboration with corporate collections team.Maintained student insurance coverage and premiums.Managed state and federal grant program budgets, in excess of $1M.Led annual renewal process for grant awards and coordinated audit visits.Served as interim department manager in director’s absence.

  • Worked directly with operations committee to identify and analyze trends that impacted attrition and used information for policy review to determine if current policies were meeting the needs of students thereby reducing attrition.
  • Streamlined departmental processes through use of technology to increase productivity, which reduced overtime costs for department.
  • Chosen by corporate as department representative and subject matter expert for 18 month systems integration program.
2007 - 2008

Center Director

Bright Horizons at Cook County/City of Chicago

Managed center’s $1M+ budget and completed weekly and monthly financial reporting for clients and Regional Director.Maintained accounts receivable / payable, vendor relationships, and petty cash accounts. Completed IDHS billing for applicable families.Planned and implemented developmentally appropriate curriculum.Ensured site met all city, state, and DCFS licensing standards and ordinances.Ordered and inventoried supplies for 8 classrooms; planned weekly menus, ordered food, interviewed, hired, trained, scheduled and supervised classroom staff of 20.

  • Collaborated with client and Parent Marketing Coordinator to create new enrollment strategies which created the need for a second preschool classroom.
  • Implemented employee incentive programs increasing attendance and morale.
  • Hosted / attended job fairs as company representatives to provide visibility of child care services to the Cook County and City of Chicago employees.
  • Created new and innovative learning experiences for children including science fairs, water days during summer and family fun events.
2006 - 2007

Site Manager

Gymboree

Recruited, hired and advanced staff development.Educated parents about the appropriate classes for their child.Enrolled children in classes.

  • Set and attained the site’s sales goals improving business success. 
  • Sought out local grassroots opportunities and business partnerships that increased visibility of the program offerings increasing enrollment
2003 - 2006

Manager, Children's Activity Center and Summer Camp

East Bank Club

Interviewed, hired, trained, and scheduled staff of 25.Planned the summer day camp schedule for 4 different camps in cooperation department managers.Held parent and new camper orientation.Recruited outside vendors for on-site field trips.

  • Reduced department turnover more than 50% by implementing employee recognition programs.
  • Created center profitability by maintaining budgets of 500K for 2 departments.
  • Developed and implemented departmental training manuals and parent guidelines regarding use of the center improving staff training outcomes and providing parents with better understanding of center policies.
  • Created and implemented new programs for various age groups increasing departmental revenue and providing better services to club members.

Education

Education

Bachelor of Science

Northern Illinois University