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Position of Public Trust - U.S.A




A business development and continuity consulting expert, with experience in effective technical and project-based solutions, can provide innovated concepts aimed at uncovering hidden revenue streams and enhance workflow performances. With a quantifiable and proven track record of sales and operational improvement success, this results-driven individual can contribute to the growth and prosperity to any organization.

Work experience

Team Leader

Universal Computer Services

·Supervised an eight member multi-media information technology department for a diversified technology provider of specialized hardware and software solutions to the auto dealership community

·Managed a portfolio of more than 55 clients, responsible for an excess of eight million dollars

·Collaborated with multiple department heads to consult on the various departmental needs and procedures

·Developed and led training seminars for clients and employees, created an employee training tracking system

·Led the development of five dynamic web sites utilizing the latest internet technologies

·Conducted quality assurance tests on externally developed web sites and proprietary software

Feb 2007Aug 2008

Software Services Consultant

Lloyd's Register

·Cultivated and developed professional relationships with more than 50 international clientsfor a risk mitigation and RBMI(Reliability Based Mechanical Inspection) implementation

·Created software and data processing solutions, ensuring complete implementation and integration with new and existing proprietary databases and resulted in reducing data entry processing time by more than 60%

·Worked with clients to uncover actual and future concerns, then created proposals to address these needs within established budgets and product capabilities

·Assessed and coordinated client requests with the engineers to ensure client expectations were exceeded

·Quantified risk and return on investment for client projects and ventures, designed software implementation and usability training methods, and offered value added services aimed at increasing revenue

May 2001Feb 2007

Principal Project Consultant

Rogue Services

West CorporationCollege Station, Texas

Training and QA Manager

  • Created training and quality assurance departments for the JD Edwards award-winning customer specialists for T-Mobile’s new branch location, consisting of more than 3,000 employees and an 1,800 person call center
  • Examined and recommended operational training procedures to increase employee retention, fully utilizing existing technologies to increase delivery of training information and data through automation
  • Directed a 25 person team within two departments, coordinated more than 300 trainees
Texas Steel Conversion Bryan, Texas Metallurgical Process Inspector

·Evaluated and analyzed the manufacturing and testing processes to identify opportunities to improve production and reduce processing costs for this steel conversion manufacturer

·Examined the technological integration and performed appropriate testing and inspections to uncover internal irregularities and inequities, resulting in a more streamlined and cost effective testing process

·Conducted precise API inspection of all products, provided all supporting documentation, reported findings and made appropriate recommendations to plant management throughout the length of the review

Time Square Entertainment College Station, Texas Consulting Manager
  • Tailored and implemented training and operational management guides for all non-management staff, conducted onboard training for all new staff, and redefined all Standard Operational Procedures
  • Coordinated publicity for events and functions, increasing special events attendees by more than 80%
When Adversity Knocks College Station, Texas Project Manager
  • Developed and nurtured a business relationship with the Miss Universe organization for When Adversity Knocks, an inspirational speaking and motivational non-for-profit company
  • Organized speaking engagements and press events, drafted all public and government proposals acting as Council of Government liaison, and provided an assortment of marketing materials and related collaterals
Lease To Own Site Manager, Change Processes

·Directed the return to profitability for this under-performing retail branch location by reinstating and applying policies and procedures, improving management operations and training, liquidating stagnant inventory, and redesigned the locations appearance in effort to enhance the customers experience

·Achieved corporate standards and objectives within budget and weeks ahead of deadline

eSports Group, Inc. College Station, Texas Director of Client Services
  • Developed systems for managing information flow between the sales and programming departments and the client, streamlining and increasing the output of production of propitiatory sports management software
  • Created an order request tracking system aimed at prioritizing product release
  • Reviewed and revised all sales proposals to ensure they meet the clients’ needs, converted 75% of incoming requests into new business, and met with clients to introduce new products and expand upon existing services
Stagecoach Moving and Storage, Inc. Bryan, Texas Director of Operations
  • Evaluated and implemented sales, client relations and warehouse operations strategies aimed at improving productivity and increasing opportunities for this interstate household and commercial logistics corporation
  • Researched and recommended plans and alternatives based on industry trends, new technologies and costs
  • Coordinated cross-country logistic teams, managed five employees and ten contractors, maintained a fleet of ten units, and created a training program to efficiently and consistently onboard new employee and contractors
Oct 1994Jan 1999


US Marine Corps

Enlisted to serve our country, executed duties state side and deployed overseas for special assignments. Led logistical projects and engaged teams to achieve excellence on all tasks. Released from the service with an Honorable Discharge.

Assistant Ammunition/Ordnance Chief - Camp Lejeune, North Carolina

Assistant Facilities Chief - Camp Lejeune, North Carolina

Ammunition Technician - Europe & Africa

Operations Supervisor - Camp Lejeune, North Carolina

Deck Supervisor - Camp Lejeune, North Carolina



Change Management
Business Continuity
Risk Management
Project Management
Client Development