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Work experience

Mar 2009Present

Sr. Consultant Career Managment Manager

Academy
Aug 2006Jan 2009

Organizational Development Manager

Previously Waste Management Inc. Corporate
Jan 2005Aug 2006

Customer Relations Supervisor

DHL
Mar 1999Jan 2005

Sr. Training Consultant

St. Paul Travelers Property Casualty Insurance

Education

20072009

Masters of Management

The University of Phoenix
19911994

B.S

Interest

Volunteering

Reading

Traveling

Summary

I will provide strong leadership experience working in the capacity of Human Resource Manager, Organizational Development Manager, or Training and Development Manager. My experience is in Coporate leadership as a change agent implementing process and improvements within  an organizations Call Center Operations, Training and Development, Organizational Development and Human Resource Management. My goal is to secure employment in 2009 working in the capacity in Human Resources assisting an organization with growth and development through effective employee relations, leadership coaching and development, compliance and diversity awareness, succession planning and career development.

Objective

Working with an industry leader as your Human Resource/Training and Development Leader, aiding in the company’s continued success by contributing my experience and knowledge in management, training and development, quality assurance, customer service and human resources while maintaining a team player attitude and attention to detail; ensuring top quality results for the internal and external customer and achieving optimal success

Skills

CenterVu
Kronos
MS Word
PowerPoint

Certifications

ACER Facilitator Certified

Achieve Global

DDI Facilitator Certified

DDI