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Work experience

Jun 2010Present

Administrative Assistant

Augusta Disposal and Recycling
  • Prepared daily productivity reports using MS Excel for submission to company management
  • Combined productivity reports, time cards, and other documents to produce a monthly report while improving organizational skills
  • Performed clerical tasks as needed including typing, faxing, copying, and filing documents
Mar 2010Present


Tipsey McStumbles Irish Pub
  • Supported and promoted a brand through dress, attitude, and customer service
  • Continually follow-up with guests to fulfill additional requests furthering an inviting and attentive  atmosphere
  • Aptitude for building rapport with a diverse range of guests, managers, and colleagues
  • Built following of repeat, requested service generating revenue for company
  • Master multitasker remaining professional and courteous in time-critical environments
  • Promote menu promotions and specialty beverages to increase check averages
  • Mentor new team members on company policies and procedures
  • Frequently assist colleagues during rush periods to foster teamwork
  • Address guest concerns in a gracious, timely fashion
  • Perform stocking duties and inventory maintenance before, during, and after every shift
Jan 2008May 2010


Bonefish Grill
  • Personalize dining experience by thanking guests stating the last name on cards when returning with receipt
  • Developed an extensive product knowledge in order to assist customers in making the perfect meal selection
  • Subtly move along the dining experience without rushing the guest, ensuring all the plates are cleared in conjunction with offer of coffee, desert or after meal drink
  • Ample knowledge of wine, beer and liquor leading to enjoyable drink recommendations based on stated tastes
  • Consistentlyup-sold specials and menu items increasing check averages
  • Recognized for team work and outstanding customer relation skills


Aug 2007Dec 2011


Augusta State University

Writing Samples


Monique Woods

Mike Anglin

Cathy Neal




Operating Systems
PC/Windows MAC OSX (intermediate)
Computer Programs
Microsoft Word Microsoft PowerPoint Microsoft Publisher Microsoft Excel (Intermediate) Adobe InDesign (Beginner)
Social Networking
Facebook Twitter MySpace YouTube LinkedIn (beginner)