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Summary

My desire is to pursue employment in the IT industry utilizing my training and development skills through project management, instructional design, software implementations, instructor-led training, web-based training, courseware development, technical writing, and other related fields. For eight years I worked at EDS as a Training and Development Specialist developing and delivering systems training as well as soft skills training. Other responsibilities included leading a team of developers through various phases of the project, defining project scope to determine timeline and resources needed, and conducting up front analysis and assessments. After EDS, I worked in the mortgage business for six years. Currently I work in a contract position with AT&T as an Instructional Designer/Project Manager. My responsibilities include managing four training programs and overseeing the development of web-based training courses for the Consumer Sales and Credit and Collections Service Representatives.

Work experience

Sep 2007Present

Instructional Designer/Project Manager

AT&T
Nov 2001Sep 2007

Lending Officer/Servicing Manager

KEY MORTGAGE LINK
Jun 1994Oct 2001

Technical Trainer and Developer

EDS

Education

19851989

BA

University of Alabama
19811985

Highland Park High School