Oct 2000 - Present
L.B. Smith Ford Lincoln Mercury
Contact service customers to ensure satisfaction of their service. Receive feedback, concerns and report to the proper manager. Type letters and correspondence for the president and general manager. Create and maintain salesmen databases. Create flyers, newsletters, cards to send to customers and potential clients using regular and Satori Bulk Mailing system. Design ads for sponsoring charities and organizations. Maintain and design slides for our BrightSign TV.and HN250 electronic message sign. Research internet for information related to the industry to inform our customers. Trained employees on Compliance Regulations and monitored facility. Assist in coordinating on site events. Update autotrader website with new inventory and perform other clerical and administrative tasks as needed.
Jul 1989 - Apr 1996
R.T. Grim Electronics
Supervisor to the data entry and shipping department. Responsible for the hiring process, discipline, training and scheduling workflow to meet the demands of the other departments.
Assistant to the Building Manager. In charge of entering payroll for 3 shifts of employees, tracking their time, ordering supplies for all departments, compiling reports, typing correspondence, mail distribution.
Aug 1983 - May 1989
Data Entry Operator
Enter timesheets for 14 nursing homes and print off employee checks. Enter accounts payable. Back up files, assist Data Processing manager and CPA's with any other tasks.