Kevin M. Saelens

Network, server and workstation administration for numerous company offices
Provide excellent customer service to fellow employees
24x7 support response to a wide variety of issues and questions
Development, deployment and troubleshooting of hardware and software
Position-related scripting in PowerShell and Batch
Continuous documentation of SOP

Provide excellent customer service to fellow employees
Perform general maintenance tasks, troubleshoots, and repairs on computers, networking equipment and peripherals
Configured and deployed new workstation with Windows 7 and other software as requested as a part of a long-term strategic business process
Position-related scripting in PowerShell and Batch
Continuous documentation of SOP
Took responsibility to lead new employee computer/network orientation classes

Network, server and workstation administration for ten medical offices and one non-medical office
Provide excellent customer service to client office administrators and their employees
24x7 support response to a wide variety of client issues and questions
Development, deployment and troubleshooting of hardware and software
Accomplishment: Special Recognition, September 2012