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Work experience

May 2012Jan 2014

Physician Trainer/Consultant

Conant and Associates, Inc.
  • Trained medical providers on Nuance's Dragon Dictation software to be used in the providers respective EMR's.

  • Proficient in training Dragon Medical Dictation programs: Dragon Medical Network Edition 10.1, Dragon Medical 360 Network Edition (aka Version 2), and Dragon Medical Practice Edition.

  • Our company specialized in the use of Dragon inside the Cerner Corporation EMR products like PowerChart, PowerNote, Dynamic Documentation, PathNet, PowerOrders and other various EMR systems.

  • Work with Clinical Informatics Specialists, IT professionals, and CernerWorks teams during hospital Go-Live weeks as provider elbow support on various floors and units inside the hospitals.

  • Traveled 100% of the time to providers practices nationwide and internationally, working at sites that varied in size from small ambulatory clinics in rural cities to large hospitals in major cities.

  • Trained over one thousand healthcare providers throughout my career with various medical specialists and clinical backgrounds.  

Sep 2011May 2012

Emergency Room Scribe

Scribe Solutions Inc.

In the ER at Orange Park Medical Center it is my duty as a Scribe to assist Doctors with their electronic medical record documentation and perform other emergency department services such as tracking labs, transcribing radiology reports, attending to patient needs, and helping physicians organize data.

Documentation includes:

a. History of Present Illness

b. Review of Systems

c. Past Medical History

d. Past Surgical History

e. Medications and Allergies

f. Social and Family History

g. Vital Signs

h. Physical Exam

Today’s emergency departments are fast paced environments in which ED physicians take multi-tasking to the extreme, and they often find themselves performing data entry and clerical duties. As the emergency physician takes more and more time to document in the electronic medical record (EMR) he or she spends less time caring for patients. In fact, ED physicians now spend 45 minutes of every hour documenting or performing clerical duties. This results in decreased productivity, decreased patient satisfaction, decreased relative value units (RVUs), decreased turn around times (TAT) and poor patient care. Scribe Solutions offers emergency department medical scribes to allow the ER physician to spend less time on clerical duties and more time caring for patients. Our goal was to provide efficiency and accuracy while preserving patient confidentiality.

Jul 2010Sep 2011

Clinical Coordinator

Align Networks

Align Networks is a company that deals with managing workers compensation outpatient physical therapy patients for insurance carriers. As a Clinical Coordinator I would obtain Physical Therapy prescriptions from Medical Doctors that are trying to have additional authorization approved from insurance payers and I process them by verifying the patients name, injured body parts, and the doctor signature. If all is correct on the Rx my department determines whether a peer-to-peer clinical review is necessary and contact the insurance company with the findings. If authorized by the insurance payer I notify the therapy clinic of the additional authorization.

Jan 2006Aug 2009

Floating Clerk

Thagard Student Health Center

Thagard Student Health Center is a non-profit healthcare organization located on Florida State University's campus. I was originally hired as a clerk working in the pharmacy dispensing prescriptions, running insurance through the computer system, receiving money for prescriptions and laboratory tests, and closing down the pharmacy after hours. After working in the pharmacy for 2 years the Health Centers administration decided to close down the pharmacy and send the patients to CVS. As a result of my hard work, reliability, and strong knowledge of the computer program I was rehired to be a floating clerk. This new job consisted of filling in for any employee's that did not show to work each day. This enabled me to be very versatile and valuable to the administration because I was able to work in Medical Records, Insurance and Billing Office, Intake, and as a Secretary in the Garnet and Gold Clinics. Being able to work so many different jobs in the health center I was able to understand exactly how a healthcare facility ran on all its levels.


Philanthropic Involvement


Armed with a spirit to serve others, I strive to meet any challenges I may face in my career and intend to continuously improve myself because in life there are no finish lines.


2013 Member of American College of Healthcare Executives

  • The American College of Healthcare Executives is an international professional society of more than 40,000 healthcare executives who lead hospitals, healthcare systems and other healthcare organizations. ACHE's established network of more than 80 chapters provides access to networking, education and career development at the local level. In addition, ACHE is known for its magazine, Healthcare Executive, and its career development and public policy programs. Through such efforts, ACHE works toward its goal of being the premier professional society for healthcare executives dedicated to improving healthcare delivery.

2011 Member of the Florida Academy of Physician Assistants

Operating Room Shadowing

January 18th, 2010

  • I was given the opportunity to shadow Dr. Mark Monroe of Anesthesia Consultants in the Memorial Hospital of Jacksonville. I spent 10 hours following Dr. Monroe and had an opportunity to observe an emergent "bring back" thoracotomy for bleeding, an open heart surgery case of a very ill woman, and a very difficult traceostomy on a 400 pound man.

Camp Boggy Creek Counselor

Sept 28,2007 & March 28,2008

  • The goal of camp boggy creek is to enrich the lives of children who have chronic life threatening illnesses. As an activity pal I was there to lend a helping hand to campers as well as their families. Each family is paired up with a pal who acts as a host for the weekend. Depending on the familiys needs, family pal responsiblites can include:greeting families upon arrival, touring them around camp, joining family members in camp activites, entertaining the children when the parents are in parent-only activites, helping the family with any needs that arise, and generally helping them to have the best experince possible.

Medical Mission Trip to Jamaica

March 8th-16th 2008

  • During Spring Break, I participated as a Medical Volunteer for the program CAMEO (Caribbean American Medical Education Organization) that offers basic health care to under-served populations in Jamaica. While in Jamaica a team of pre-medical students and I assisted doctors and nurses in rotations of the clinics and helped by checking patients in and out, obtaining patients history, take vitals (BP,HR,Blood Glucose), filling prescriptions, and sitting in during consultations. The last day of the week we were given permission to diagnose some patients ourselves with the doctors shadowing us and helping with the prognosis.

Arts in Medcine at Tallahassee Memorial Hospital

  • This course was provided by FSU and was directed to orient, teach, and coordinate students in the field of Arts in Medicine at Tallahassee Memorial Hospital. The purpose of the course is to allow each student to use his/her particular talents to benefit TMH's patients, families, and staff. The overall mission is to make the hospital enviroment a more relaxed and enjoyable place for patients and staff. Projects included interactions with patients in music, dance, or the visual arts and/or aesthetic enhancement of the hospital environment. Two credit hours were given for volunteerring 4 hours/week for the semester.

Undergraduate Activities

  • Elected SGA Senator for the College of Human Sciences for the Spring 2008-2009.
  • Member of the Pre-Health Honor Society AED (Alpha Epsilon Delta)  from 2005 to 2009.
  • Member of HOSA (Health Occupational Students of America) from 2006 to 2008.
  • Relay for Life participant 2006, 2007, 2008, 2009
  • Alumni of the FSU Kappa Sigma Fraternity


Amanda Hood

Brian McElyea

Randy Staley