Employed 12+ years with Verizon in Texas, California and New Jersey. I began my career as an Operations New Recruit with a rotational management development program in Irving, TX. I also served as part of the college recruitment team during this period. After my first year, I accepted a position as a Repair Call Center Supervisor in Garland, TX. I was later promoted to national staff as a Specialist designing, implementing, and supporting Repair Call Centers systems and processes, eSupport Services on Verizon.com and Verizon.net, and the Fiber Solutions Center Voice Portal. My tenure at Verizon has afforded me the opportunity to learn the technical, operational and managerial aspects of working in a large Fortune 100 corporation serving as a key liaison between internal customers, external customers, vendors and in-house IT developers.
I am currently a Business and Entertainement Services Consultant pursuing entrepreneurial endeavors as the co-founding Executive of Lett’s Rise!® LLC, a multimedia production company established in 2007 to create works that entertain, encourage, and inspire people with hope and truth.