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Work History

Jun2015Present

HVAC Service Technician

Total Comfort Mechanical
  • Troubleshooting and repairs of  commercial HVAC systems and refrigeration equipment 
  • Parts and time quoting for unit repairs 
  • Repairs of equipment on quoted jobs 
  • Emergency repairs on food critical equipment 
  • Work with EMS companies to troubleshoot communication and system issues 
Nov 2014Jun 2015

HVAC Division Manager

Tri-Tech Energy

HVAC Manager responsible for the oversight and operation of the division.

  • Oversaw the day-to-day operations of the division
  • Job scheduling
  • Account management
  • Sales calls
  • Managed and mentored employees: scheduled jobs, reviewed time cards and service tickets, ordered supplies, answered questions, solved problems with service technicians, held team and one-on-one overall, division-related, and safety meetings, taught professional development training sessions
  • Contract proposals and sales
  • Provided resolutions for call backs
  • Estimate and proposal preparation for commercial and residential installations
  • Oversight of ductwork and air conditioning installations
  • Product warranty registration and warranty processing
  • Billing of job tickets and follow-up for pricing repairs and repairs
  • Monthly ENB division reports
  • Truck stock for installers and technicians
  • Professional Development: Management & Leadership; Organizational Skills
Feb 2012Nov 2014

HVAC Manager

Lesco  Plumbing, Heating, & Cooling

Created the HVAC division of the company. Responsible for running, marketing, management, and growth of the department.

  • Marketing for the new division to existing customer base
  • Responsible for hiring and training of service technician
  • Established dealership with Amana heating & air conditioning products
  • Introduced generator sales and services
  • Maintained division inventory
  • Account management
  • Worked with customers on system design, time frame, and pricing
  • Job scheduling
  • Sales calls
  • Estimate and proposal preparation
  • Contract sales
  • Permit preparation for contract jobs
  • HVAC service and maintenence
  • Gas piping design and installation
  • Oversight of hot water/steam boiler, furnace, and air conditioning installation
  • Custom ductwork design and installation
  • Installations and replacement
  • Installation of dehumidification post cooling system
  • Product warranty service and online documentation
  • Generator: sizing, installation, service, and repairs
  • Generator warranty service and online documentation
  • Generator website design and development
Jul 2007Sep 2010

Technical Support Manager

Heat-Timer Corporation
  • Technical support to contractors and end-users for the sales area of Canada and the United State
  • Sales: Product selection for contractors and engineers
  • Inside Sales and Technical Support coverage area: United States and Canada
  • Customer Training on controls and Internet Communication Management System
  • Responsible for training room and ICMS Demo controls
  • Resolved customer complaints, issues, and questions
  • Assisted in warrany set-up
  • Customer follow-up
  • Proof read installation manuals and literature for our controls and company website
  • Product testing
  • Built electronic tempering valve station for ASSE test preparation
  • Sales Demo construction, inventory, and repair
  • Training Truck: Installation and repair of demo controls and power system; paperwork for FMC regulations for drivers; paperwork for US Customs for travel to Canada
  • Prepared controls for tradeshows
20042007

Manufacturer's Sales Rep & Technical Support

Advanced Hydronics
  • Sales representative for seven product lines
  • Met with and established working relationships with contractors and engineers for job sales
  • Provided customer and wholesale support for all product lines
  • Created job quotes for wholesalers
  • Prepared warranty paperwork for manufacturer's product
  • Technical support for product lines
  • Technical support, trouble-shooting, on-site calls, and phone calls
  • Wrote service reports and corrective recommendations on trouble jobs
  • Peerless boiler sales and technical support
  • Heat-Transfer product sales and technical support
  • HydroLevel product sales and technical support
  • Technical field support of Peerless and Munchkin boilers
  • Specified equipment for engineering job requirements
  • Sized equipment for large and small projects
  • Prepared piping diagrams and electrical diagrams
  • Jobsite evaluations and resolutions including: piping, improper installation, wiring, warranty, customer relations, etc.
  • Designed and prepared PowerPoint presentations for contractor training sessions
  • Trained contractors on product installation and service
  • Customer relations
20022004

Owner

RC Air Heating & Cooling, LLC
  • Prepared proposals and estimates
  • Reconciled accounts payable and receivable
  • Performed service, repairs, and installations
  • Obtain and complete permit applications
  • Designed and installed gas piping
  • Installation and removal of oil tanks and piping
  • Replacement boilers and complete installations
  • Conversions from electric heat to hot water boilers
  • Oil to Gas conversions
  • Air conditioning replacement, design, and installations Ducted and Mini Split ductless system.
  • Refrigeration service, repairs, and, installations
  • High Effiency boiler installations and service
  • Energy Effiency controls installations and service
20002002

Service Mechanic

Synergy Gas
  • Repaired and diagnosed pumping station issues
  • Tank and piping installations and removables
  • Equipment conversions from natural gas to propane
  • Diagnosed and repaired appliances and heating systems
  • Located and repaired propane leaks
  • Installed temporary propane piping for contractors during construction
  • Rebuilt liquid pumps for pump stations
19992000

HVAC Mechanic/Sales

Cogliati Heating and Cooling
  • Heating and air conditioning installations and replacement
  • Diagnosed and repaired heating and air conditioning systems
  • Yearly maintenance on residential and commercial equipment
  • Designed heating and air conditioning systems for customer's needs
  • Pepared estimates and proposals for customers
  • Coordinated with contractors on installations
  • Replacement and installation of heating and air conditioning
  • Repaired and diagnosed all types of HVAC systems
  • Scheduled work for three installers
19981999

HVAC Mechanic

All Seasons Air
  • Heating and air conditioning installations and replacement
  • Diagnosed and repaired heating and air conditioning systems (residental to light commercial)Yearly maintenence on residental and commercial equipment
19941998

Operator/Driver

Zamelsky Scrap Iron
  • Dismantled chillers, boilers, cooling towers, and piping
  • Prepared yard scrap materials for shipment and separated incoming loads to proper areas
  • Loaded trailers with scrap materials for shipment to mills
  • Maintenance on cranes as required

Education

20112012

Bachelor Individual Arts

Fairleigh Dickinson University
Dec 1993Oct 1994

Air Conditioning, Refrigeration & Heating Technology

Lincoln Technical Institute