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Work experience

1998Present

District Sales Manager

State Chemical

Lead a 12 member staff that provides facilities maintenance products and commercial cleaning solutions to all industries. Designed and managed a sales incentive process to optimize client penetration.

  • Implemented a business development plan that increased annual net profitability more than 100% through optimal prospecting and follow-up procedures
  • Designed and implemented customer satisfaction and productivity driven performance measurements increasing customer satisfaction index from 70 to 92 percent.
2006Present

Leader and Founder

Talent Acquisition Council

The Talent Acquisition Council is a think tank for recruiting leaders with Fortune 200 companies in three geographic regions; Southern California, Northern California and Texas.  Some of the representative companies are:  Hewlett-Packard, Intel, Pepsi-Co, Apple, Tyco, Motorola Mobility, Genentech, Motorola Mobility and  AT&T.

  • Lead Quarterly meetings for the 3 groups; 20-25 companies per chapter
  • Serve as facilitator, advisor, and courier of information in support of member interest
  • Secure thought-leaders (SME's) to provide information to the groups, addressing strategic issues
  • Developed an on-line community through a website for knowledge sharing and networking purposes
Jul 2011Present

Director, Global Talent Acquisition Operations

Motorola Mobility, Inc.
  • Responsible for the global managed service program; improved data accuracy, customer experience with one global process for procuring talent
  • Created an MSP program projected to generate $300k+ annually.
  • Lead global implementation of Taleo to include Onboarding in the U.S. and 10 other countries.
  • Implemented CRM tool and redesign of the career portal.
  • Developed weekly workforce planning report which was presented to senior management.
  • Launched new hire survey and hiring manager satisfaction survey through ATS.
20092011

Vice President, Business Development

Elevated Resources, Inc.

Responsible for leading business development for the company, covering the United States.

  • Developed sales and marketing strategy resulting in an 800% increase in sales opportunities.
  • Launched lead generation program, increasing the pipeline of active prospects by 400%.
  • Re-branded all marketing materials for comany presentations and industry specific conferences.
  • Created channel partnerships to increase sales lead generation.
  • Developed business metrics and reviews that promote better propsect generation and revenue growth.
20062009

Managing Consultant

Futurestep, a Korn / Ferry Company

Responsible for new business development on the West Coast (Texas - West) and project management of current engagements. 

  • Developed new territory, generating over $5m in revenue.
  • Top sales person in the company.
  • Track record of identifying, qualifying and closing large scale projects and outsourced engagements.
  • Built customer base in new markets; Seattle, Denver and Dallas.
  • Developed engagement plan for aligning resources and project plan, increasing effectiveness, decreasing time to productivity and reducing completion time.
20042006

Vice President Sales

CRI

Responsible for driving the sales and marketing strategies for the organization, reporting to the CEO.

  • Built the sales infrastructure to include data base management, lead acquisition, streamlined RFP process and customer retention programs.   
  • Created and implemented sales & marketing strategies resulting in a 38% increase in sales.
  • Drive the creation of the mission, vision and values for the organization.
  • Created an employee recognition and performance management program tied to the values of the organization. 
19992004

Vice President Client Services

Responsible for sales development in Orange County. Developed and trained employees in consultative sales strategies and was the lead on a region wide contact management system implementation. 

  • Achieved 140% of sales revenue target.
  • Regional revenues increased 26% through the use of the contact management system and extensive follow-up procedures.
  • Partnered with management in areas that affect personal and team performance; identify root causes, develop resolution strategies, and provide support for implementation of action plan.
19981999

Vice President Business Development

Responsible for developing sales and client relations in Orange County. Worked with the consulting and professional services team to ensure top quality delivery of programs.

  • Achieved 190% of sales target.
  • Automated processes which increased office revenue 11%.
19961998

General Manager - Sales Manager - Sales Representative

Brink's Home Security

Managed a staff of 60, sales and technicians with P&L responsibility for the Los Angeles office

  • Increased revenue by 30% and profitability by 22%.
  • Developed a retention/hiring process reducing turnover from 130% to 35%.
  • Developed a team building program that united the installation and sales departments. This resulted in a customer satisfaction increase from 78% to 93%.
  • Managed P&L of $8m
  • #1 Salesperson in the company (432 reps) in three months.
19901996

Customer Service Center Manager - Division Manager - Sales Representative

Nestle Waters
  • Increased customer service center (23 reps) rating from 67% to 84% and reduced turnover by 22%.
  • Exceeded revenues by 18% equaling an additional net profit of $375,000.
  • Top Sales person in the company 3 out of 4 years, employee of the year 1994.
  • Achieved an average of 235% of sales target in two consecutive years 1993 and 1994.
19881995

Owner & General Manager

Kevin's Construction

General Contracting Business

  • Operated profitably for 6+ years
  • Increased revenue 4 consecutive years
  • Managed a crew of 14 people

Professional Development

Technical Skills

Leadership

Clients Served

Personal Philosophy

Family Play

Academic Affiliation

Traits & Characteristics

Affiliations

Founded:  Talent Acquisition Council (www.tacouncil.net)

  • Silicon Valley Talent Acquisition Council (SVTAC)
  • Southern California Talent Acquisition Council (SCTAC)
  • Texas Talent Acquisition Council (TTAC)

" A Think tank for Recruiting Leaders dedicated to the innovation and advancement of talent acquisition practices" 

Summary

An accomplished Talent Acquisition/Sales Leader with a proven track record of success, generating profitable revenue growth and outcomes. Adept at: building high performance teams and processes; launching new products, programs and services. Ability to overcome complex business challenges and support high-stakes decisions within fast-paced, high-pressure environments using experience backed judgement, innovation and a strong work ethic. Key competencies include:
  • Setting Vision & Strategy
  • Workforce Planning
  • Global Contractor Program Management
  • TA Systems & Tools
  • Social Media Strategy
  • Employer Branding
  • Onboarding Programs
  • Org Communication & Change Management
  • Executive Recruitment