Kevin Francis

Kevin Francis

Work History

Work History
Jul 2011 - Present

Director, Global Talent Acquisition Operations

Motorola Mobility, Inc.
  • Responsible for the global managed service program; improved data accuracy, customer experience with one global process for procuring talent
  • Created an MSP program projected to generate $300k+ annually.
  • Lead global implementation of Taleo to include Onboarding in the U.S. and 10 other countries.
  • Implemented CRM tool and redesign of the career portal.
  • Developed weekly workforce planning report which was presented to senior management.
  • Launched new hire survey and hiring manager satisfaction survey through ATS.
2006 - Present

Leader and Founder

Talent Acquisition Council

The Talent Acquisition Council is a think tank for recruiting leaders with Fortune 200 companies in three geographic regions; Southern California, Northern California and Texas.  Some of the representative companies are:  Hewlett-Packard, Intel, Pepsi-Co, Apple, Tyco, Motorola Mobility, Genentech, Motorola Mobility and  AT&T.

  • Lead Quarterly meetings for the 3 groups; 20-25 companies per chapter
  • Serve as facilitator, advisor, and courier of information in support of member interest
  • Secure thought-leaders (SME's) to provide information to the groups, addressing strategic issues
  • Developed an on-line community through a website for knowledge sharing and networking purposes
1998 - Present

District Sales Manager

State Chemical

Lead a 12 member staff that provides facilities maintenance products and commercial cleaning solutions to all industries. Designed and managed a sales incentive process to optimize client penetration.

  • Implemented a business development plan that increased annual net profitability more than 100% through optimal prospecting and follow-up procedures
  • Designed and implemented customer satisfaction and productivity driven performance measurements increasing customer satisfaction index from 70 to 92 percent.
2009 - 2011

Vice President, Business Development

Elevated Resources, Inc.

Responsible for leading business development for the company, covering the United States.

  • Developed sales and marketing strategy resulting in an 800% increase in sales opportunities.
  • Launched lead generation program, increasing the pipeline of active prospects by 400%.
  • Re-branded all marketing materials for comany presentations and industry specific conferences.
  • Created channel partnerships to increase sales lead generation.
  • Developed business metrics and reviews that promote better propsect generation and revenue growth.
2006 - 2009

Managing Consultant

Futurestep, a Korn / Ferry Company

Responsible for new business development on the West Coast (Texas - West) and project management of current engagements. 

  • Developed new territory, generating over $5m in revenue.
  • Top sales person in the company.
  • Track record of identifying, qualifying and closing large scale projects and outsourced engagements.
  • Built customer base in new markets; Seattle, Denver and Dallas.
  • Developed engagement plan for aligning resources and project plan, increasing effectiveness, decreasing time to productivity and reducing completion time.
2004 - 2006

Vice President Sales


Responsible for driving the sales and marketing strategies for the organization, reporting to the CEO.

  • Built the sales infrastructure to include data base management, lead acquisition, streamlined RFP process and customer retention programs.   
  • Created and implemented sales & marketing strategies resulting in a 38% increase in sales.
  • Drive the creation of the mission, vision and values for the organization.
  • Created an employee recognition and performance management program tied to the values of the organization. 
1999 - 2004

Vice President Client Services

Responsible for sales development in Orange County. Developed and trained employees in consultative sales strategies and was the lead on a region wide contact management system implementation. 

  • Achieved 140% of sales revenue target.
  • Regional revenues increased 26% through the use of the contact management system and extensive follow-up procedures.
  • Partnered with management in areas that affect personal and team performance; identify root causes, develop resolution strategies, and provide support for implementation of action plan.
1998 - 1999

Vice President Business Development

Responsible for developing sales and client relations in Orange County. Worked with the consulting and professional services team to ensure top quality delivery of programs.

  • Achieved 190% of sales target.
  • Automated processes which increased office revenue 11%.
1996 - 1998

General Manager - Sales Manager - Sales Representative

Brink's Home Security

Managed a staff of 60, sales and technicians with P&L responsibility for the Los Angeles office

  • Increased revenue by 30% and profitability by 22%.
  • Developed a retention/hiring process reducing turnover from 130% to 35%.
  • Developed a team building program that united the installation and sales departments. This resulted in a customer satisfaction increase from 78% to 93%.
  • Managed P&L of $8m
  • #1 Salesperson in the company (432 reps) in three months.
1990 - 1996

Customer Service Center Manager - Division Manager - Sales Representative

Nestle Waters
  • Increased customer service center (23 reps) rating from 67% to 84% and reduced turnover by 22%.
  • Exceeded revenues by 18% equaling an additional net profit of $375,000.
  • Top Sales person in the company 3 out of 4 years, employee of the year 1994.
  • Achieved an average of 235% of sales target in two consecutive years 1993 and 1994.
1988 - 1995

Owner & General Manager

Kevin's Construction

General Contracting Business

  • Operated profitably for 6+ years
  • Increased revenue 4 consecutive years
  • Managed a crew of 14 people

Academic Affiliation