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Work experience

Sep 2013Present

Validation Analyst

IBM - Nationwide

Testing open system/web application following Agile methodology

Complete end to end testing

Key Contributor accessing thorough testing scenarios

Inquisitive reverse engineering to uncover process improvements

Translation and Implementation of Infrastructure Requirements

Freaking Out Those In Charge with Questions of the Exotic =)

Utilize SQL Developer, XML Spy, Tortise, SOAP and Fitness

      Validation of Technical processes

Jan 2013Present



Enterprise Level Administration of 65 cities that make up 3.0 million contacts

Social Media Trainer for all New Staff and Clientele

Delivery of Social Media Solutions by just telephone

Process Management Origination to increase Operational Efficiencies

Active Participant in Company’s Vision

Operational Manager of Cloud Based Services

Critical Analysis of Strategies to Market all Sizes of Clients

Jul 2012Oct 2012

Certified Mercedes-Benz Sales and Leasing Consultant

Easton Mercedes-Benz

Conducts an average of 120 prospecting call a week over the last 9 weeks

Responsible for over 400 customer data base

      Sold 14 Cars in the past 14 Weeks – Average car sold is $55,000

Cold Calls into ‘orphan’ files and actively prospects for new leads

Daily interaction with corporate officers, doctors, lawyers, accountants, business owners  and decision                 makers

Adapts and tailors each Sales Presentation to the clients’ interests and needs

Actively negotiates and overcomes objections to the sale


Jan 1991Jun 1995

Bachelor of Arts

The Ohio State University
Sep 1990Dec 1990


University of Toledo

- Freshmen English, Math & History of Jazz Theory