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I specialize in people. I am especially skilled at hiring and retaining successful team members that are driven to perform and nurturing on-going success through individualized development programs. I build a solid foundation of trust with customers and am always the go-to person for conflict resolution, optimizing any tough situation while retaining a sale.

experience

20132017

Sales Manager

Lowe's Home Improvement
  • Responsible for the overall interior and exterior sales programs for the store
  • Managed a team of 50 sales associates
  • Pioneered an employee recognition program rewarding associates for generated leads resulting in a 56% increase in leads
  • Built relationships and trust among direct reports to develop a sales team that outperformed sales specialists average by 19%

20112014

District HDE Sales Manager

Home Depot
  • Hired, trained and managed a team of 22 sales specialists selling in-home to homeowners
  • Improved the most struggling district in the Nation by 18% as first year manager
  • Used leadership skills to dramatically increase the retention of our commissioned sales people in a high turn-over environment
20082011

General Manager

Raymour & Flanigan
  • Exceeded previous year’s budget by 22% as first year GM
  • Maintained the highest AGP in the New England market
  • Achieved the budgeted goal of $10 Million each year
  • Trained 3 new GMs within the market
20062008

Sales Manager

Raymour & Flanigan
  • Achieved the yearly budget of $12 Million
  • Lead, trained, and developed a staff of 15 full time sales associates

Education

20022006

BS Business Administration

University of Rhode Island