Kevin Neely

  • Greater Los Angeles Area, US

Guest Service Coordinator 

Work History

Work History
Jan 2012 - Present

Guest Service Coordinator

Towne Park
Accomplishes company/staff requirements by orienting, training, assigning, and coaching employees, Serve guests by planning, implementing, evaluating concierge, valet, luggage, transport services, special events, coordinating staff, Responsible for guest vehicles, claim reports, closing shifts, shift reports, deposits, documentation, inventory, stocking
Jun 2004 - Dec 2011

Instructor/Store Manager

Giant Steps Training Programs, Inc
Designed attractive plans to increase profit and store traffic, Responsible for Hiring, Training, Creating employee schedules, Store calendars, Events, Company deposits, Created Power displays, Monthly Sales Reports, Responsible for Disciplinary actions, Observation reports, Write ups.

Education

Education
Jan 2005 - Feb 2007

Fire Technology 

El Camino College

Skills

Skills

Event Management

Front Office

Hotels

Time Management

Hospitality Industry

Hotel Management

Customer Satisfaction

Hospitality Management

Hospitality

Customer Service