I am a student worker at Guest Services at the MN Zoo. I am primarily at the main guest service desk where I sell and process memberships, listen to customer complaints, answer phone calls, take messages, look up memberships, provide information and directions around and about the surrounding area to guests, and any other task at hand involving zoo guests. I also work greeting shifts. I also have experience with deskwork such as voiding transaction, and handling change. I am responsible for counting money for change bags and for the next day as well as cleaning things such as strollers. I cashier and sell daily zoo admission and IMAX movie tickets. I use a radio while at work as well.