Under the supervision of the Director of Clinical Effectiveness performed role as Lead Master Social Worker for all outpatient clinics, which include Storm Eye Institute, University Internal Medicine, Family Medicine, Nephrology, Endocrinology, ENT, Pain Management, Rheumatology, Pulmonary Rehabilitation, MedSurg, and well as various other clinics. Provided support services for patients and families through the identification of risks, barriers and complications effecting outcomes. Linked patients and families with community resources, such as housing, substance abuse, and financial services as required. Assisted patients with understanding and navigating Medicare, Medicaid and Social Security/Disability. Conducted psychosocial assessments. Performed coverage partnership for Adult and Pediatric Emergency Departments. Conducted inpatient coverage for Trauma and Ortho Units and participated in multidisciplinary discharge planning meetings as needed. Also conducted outpatient and inpatient orientations for new hospital staff. Completed weekly paper and EHR chart audits on Nurse Case Managers. Conducted monthly Social Work Staff Meetings.