Accomplished and proven executive with over 17 years of experience providing IT operations and infrastructure leadership—directing strategic planning, systems architecture and design.Offers outstanding problem solving, project management, and communication skills as well as a successful track record of developing and implementing technology solutions that meet the needs of dynamic business environments—meeting and exceeding infrastructure, support, and capacity requirements.A hands-on leader who excels at building, developing, and leading high-performing technology teams; transforming underperforming IT departments; and aligning technology initiatives with business goals.Additional areas of expertise include:
Systems Design, Implementation & Integration · Budget Management · Cost/Expense Control · Technology Deployment
IT Management · Contract Negotiations · Training/Development · Process Improvement · Regulatory Compliance
P&L Responsibility · Best Practices · Resource Management · Business Process Development · Research/Development
¾;Successfully replaced a company’s IT infrastructure (national voice and data network) with high-speed lines and a VoIP solution as well as rewired and standardized store network infrastructures over a span of six months—resulting in annual cost reductions of $360,000 with a seven-month return on investment (ROI).
¾;Cut annual operating expenses by 10% ($120,000) and capital spending by 50% ($1 million) while improving department morale and overall IT service levels by spearheading the introduction of numerous technologies, policies/procedures, and strategies. Turned around a troubled department to achieve key objectives.
¾;Redesigned a company’s POS application (used throughout the US) eliminating numerous security and usability issues while adding an improved interface—the new application is projected to save over $150,000 annually.
¾;Built and grew an IT department from 2 to 26 personnel as well as maintained annual spend at less than 0.9% of sales (compared to an industry standard of 2.8%).
¾;Cut annual costs by $500,000 and improved overall service by migrating a company’s websites to a new service provider and bringing web development functions in-house.
¾;Designed and implemented a product distribution model for over 100 distinct SKUs across more than 700 retail locations—automating product distribution and replenishment based on sales trends, mall location, and other factors.