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Previous Business owner  looking to utilize 10+ years of customer service and retail sales experience in obtaining a job in a people oriented business. Has a proven track record of effectively dealing with customer issues, maintaining inventory and stock, and managing employees. Very detail oriented and organized. Established a satisfied and loyal clientele, by tailoring different approaches and courtesies based on the individual needs of the customer, which in turn, enabled business to grow.


Microsoft Word
Windows Proficient
Conflict Management
Orgazational Skills
Inventory Control
Customer Service
Cash Handling
Bilingual Spanish
Attention to detail

Work experience


The Medicine Center
  • Provided pharmacy manager up-to-date and accurate customer information.
  • Provided excellent customer service and developed customer relationships that aided in return business.
  • Helped company fill up to 100 billable prescriptions daily.
Dec 2009May 2010


San Juan Pharmacy & Gift Store #1
  • Dealt with insurance companies to resolve patient/pay conflicts.
  • Resolved customer issues and complaints on a daily basis.
  • Assisted the manager in performing daily activities, which provided him with valuable extra time for business concerns.
  • Able to fill up to 150 prescriptions daily, in addition to counseling patients.
Jan 1990Jul 2007

Pharmacist, Owner, Manager

San Juan Pharmacy & Gift Store #2
  • Completed the financial paperwork and cash handling necessary in running a business.
  • Was in charge of hiring all employees, and oversaw the training of each.
  • Oversaw the purchase of drug, medical supplies, office supplies, gifts, and managed the control of overall inventory.
  • Utilized Bi-lingual skills in providing great customer service to both English and Spanish speaking customers.
  • Was able to attain the growth of sales and revenue in each year of the business existence.
Jun 1992Jul 2001

Pharmacist - part time

San Juan Hospital and Health Care
  • Developed team skills by working with physicians and administrators on drug utilization issues.
  • Helped to reduce drug interactions and side effects br reviewing patient charts for accuracy.
  • In charge of maintaining the hospital drug formulary.


Bachelors: Pharmacy

University of Utah