Kenneth Nielson

  • Salt Lake City US-UT

Objective

Previous Business owner  looking to utilize 10+ years of customer service and retail sales experience in obtaining a job in a people oriented business. Has a proven track record of effectively dealing with customer issues, maintaining inventory and stock, and managing employees. Very detail oriented and organized. Established a satisfied and loyal clientele, by tailoring different approaches and courtesies based on the individual needs of the customer, which in turn, enabled business to grow.

Skills

Skills

QuickBooks

Microsoft Word

Windows Proficient

Teamwork

Conflict Management

Orgazational Skills

Inventory Control

Customer Service

Cash Handling

Bilingual Spanish

Attention to detail

Work History

Work History

Pharmacist

The Medicine Center
  • Provided pharmacy manager up-to-date and accurate customer information.
  • Provided excellent customer service and developed customer relationships that aided in return business.
  • Helped company fill up to 100 billable prescriptions daily.
Dec 2009 - May 2010

Pharmacist

San Juan Pharmacy & Gift Store #1
  • Dealt with insurance companies to resolve patient/pay conflicts.
  • Resolved customer issues and complaints on a daily basis.
  • Assisted the manager in performing daily activities, which provided him with valuable extra time for business concerns.
  • Able to fill up to 150 prescriptions daily, in addition to counseling patients.
Jan 1990 - Jul 2007

Pharmacist, Owner, Manager

San Juan Pharmacy & Gift Store #2
  • Completed the financial paperwork and cash handling necessary in running a business.
  • Was in charge of hiring all employees, and oversaw the training of each.
  • Oversaw the purchase of drug, medical supplies, office supplies, gifts, and managed the control of overall inventory.
  • Utilized Bi-lingual skills in providing great customer service to both English and Spanish speaking customers.
  • Was able to attain the growth of sales and revenue in each year of the business existence.
Jun 1992 - Jul 2001

Pharmacist - part time

San Juan Hospital and Health Care
  • Developed team skills by working with physicians and administrators on drug utilization issues.
  • Helped to reduce drug interactions and side effects br reviewing patient charts for accuracy.
  • In charge of maintaining the hospital drug formulary.

Education

Education

Bachelors: Pharmacy

University of Utah