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Kendra Heyward

Exceptional Finance and Banking Professional 

Education

Jun 2015Aug 2017

Candidate for Masters in Business Administration

Clemson University
Aug 1999May 2003

Bachelors of Science  in Business Administration

Columbia College

Software Proficiency

Work experience

Jul 2014Present

Revenue Cycle Accounts

Greenville Health System
  • Advise carriers of necessary actions and strategies for debt repayment.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Operate computers programmed with accounting software to record, store, and analyze information.
  • Code documents according to company and ICD -9 procedures.
  • Reconcile or note and report discrepancies found in records.
  • Perform financial calculations such as amounts due, interest charges, balances, discounts, equity, and principal.
  • Analyze credit data and financial statements to determine the degree of risk involved in extending credit or lending money.
Jan 2014Jul 2014

Patient Account Servives

Medical University of South Carolina
  • Collect and report data on topics such as patient encounters and inter-institutional problems, making recommendations for change when appropriate.
  • Analyze patients' abilities to pay to determine charges on a sliding scale.
  • Establish tables of accounts and assign entries to proper accounts.
  • Develop, implement, modify, and document record keeping and accounting systems, making use of current computer technology.
  • Analyze business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses or to provide advice.
  • Establish tables of accounts and assign entries to proper accounts.
Apr 2012Jan 2014

Director of Customer Relations/Warranty Analyst/ Sales

Hendrick Automotive Group
  • Analyze financial data such as income growth, quality of management, and market share to determine expected profitability of loans.
  • Evaluate customer records and recommend payment plans based on earnings, savings data, payment history, and purchase activity.
  • Analyze credit data and financial statements to determine the degree of risk involved in extending credit or lending money.
  • Generate financial ratios, using computer programs, to evaluate customers' financial status.
  • Analyze financial data such as income growth, quality of management, and market share to determine expected profitability of loans.
  • Analyze credit data and financial statements to determine the degree of risk involved in extending credit or lending money.
  • Analyze financial data such as income growth, quality of management, and market share to determine expected profitability of loans.
  • Analyze credit data and financial statements to determine the degree of risk involved in extending credit or lending money.
  • Analyze financial data such as income growth, quality of management, and market share to determine expected profitability of loans.
Jan 2011Oct 2011

Account Service Manager/Staff Accountant

Southern Insurance Underwriters

Reconciled and managed more than $20M with ALL Operating Accounts, LOC’s, ACH’s, EFT’s, and Speedpay accounts during the company’s banking transitions

  • Incorporated a new tracking and reconciliation system for over $20M in company’s funds
  • Developed daily, monthly, and annual goal sales analysis reports and presentations of executive levels
  • Created and maintained complete and accurate accounting/reconciliation files in electronic filing system within deadline timeframe
May 2004Jan 2010

Independent Insurance Agent May 2004-January 2010

Nationwide Insurance 
  • Responsible for managing all executive level administrative tasks that includes conference calls, meetings and arrangement of large corporate events
  • Manage billing and account billing for each client using Internal Accounting Software for over 3000 clients
  • Provide information to incoming calls and respond to internal requests on timely
  • Helped in development of daily, monthly, and annual reports and presentations of executive levels
  • Created and maintained complete and accurate accounting/reconciliation files in electronic filing system within deadline timeframe

Skills

  • Strong analytical,  organizational, communication and relationship skills
  • instrumental in the development of relationships between staff and departments
  • Influential between bank/corporation and all clients.

Qualifications

  • Maintain 120% weekly AR performance and production goals
  • Excellent communication and negotiation skills
  •  Proficient in problem solving at different levels within department levels