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Work experience

Sep 2012Present

IT Consultant

Sole IT Proprietor
As an IT consultant I work in partnership with my clients, advising them how to use information technology in order to meet their business objectives or overcome existing IT problems. I work to improve the structure and efficiency of IT systems. Also I provide strategic guidance to my clients with regard to technology, IT infrastructures and the enablement of major business processes through enhancements to IT. Also in terms of my client’s IT demand I provide guidance during selection and procurement as well as providing highly expert technical assistance, and user training and feedback. My responsibilities as Consultant & Freelance Developer as follows; - Meet with clients to determine requirements, planning timescales and the resources needed, clarifying a client's system specifications, understanding their work practices and the nature of their business, designing and installing IT systems accordingly, - Travelling to customer sites and liaising with staff at all levels of a client organisation, - Defining software, hardware and network requirements, purchasing systems where appropriate, - Analyzing IT requirements within companies and giving independent and objective advice on the use of IT, - Developing agreed solutions and implementing systems, presenting solutions in written or oral reports, - Preparing documentation and presenting progress reports to customers, organising training for user(s),
Aug 2012Present

Project Manager

Seeking New Opportunities
As I’m currently on the hunt for my next assignment, I’d welcome all appropriate leads and conversations at [email protected] or 04 2710 9949
Jan 2013Apr 2014

IT Administrator

Independent School
Ensuring that the IT system provides complete support.Additionally maintaining the IT network, servers and security systems in order to keep them in good working condition. Investigating and diagnosing network problems, collecting IT usage stats, making recommendations for improving the IT systems and carrying out routine configuration and installation of IT solutions as well as help employees from some of their more basic computer needs, like setting up new users up to managing server periodical back-ups,security and passwords. - Troubleshoot and resolve all problems encountered with hardware, connection, printer and software issues reported.Escalate requests to the appropriate party, as needed. Replace or repair defective parts and equipment. - Install&configure the network systems and servers. Update network applications as required. Evaluate the network systems and servers and see if there is any scope of improvement and refurbish the network related issues. - Perform routine server monitoring and performance benchmark - Installation required software to relevant computers according to curriculum. Monitor and remove virus, spyware, and other non-authorized software - Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. - Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary. - Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. - Research and recommend innovative and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
Jul 2006Jul 2012

ICT Program/Project Manager

Akbank
As an IT PM in Akbank which has a challenging, multinational financial and IT environment, I work closely with internal business stakeholders and the IT development department to ensure efficient project planning, execution, monitoring and control and closing processes through structured coordination, technical guidance and timely communication. I am working with some of Akbank´s complex development projects facing a variety of tasks and responsibilities while delivering value to the project sponsors, owners and stakeholders. Additionally I am continously in a dialog with senior development staff and I build bridge to the internal business stakeholders to make sure projects are well scoped and executed.
Jul 2003Jul 2006

ICT Business & System Analyst

Akbank
- I worked retail banking projects, retail credit projects as ICT System / Business Analyst. - In order to write project documentation (including User Guide) for project, I managed all project analysis meetings, worked out project workflows regarding affected stakeholders and project owner. - Worked closely with management to prioritize business goals and information needs and evaluated system specifications for business requirements regarding Akbank Retail Product Marketing Business Line projects. - In order to maximize efficiency in Marketing Projects, I considered to implement most efficient and cost-effective solutions. - In Akbank ICT System Develoment Division, I worked as a System Analyst on CRM and mobile banking projects. - In Akbank Financial Portal Project, I made analysis Business Requisites and technical design. In order to catch project timeline in the project, I was involved programming Java codes and JPS web pages.

Education

19901996

BS

İstanbul Teknik Üniversitesi
19911995

English Language

İstanbul Teknik Üniversitesi

Skills

CMMI
Management Consulting
Team Leadership
Resource Management
Risk
Portfolio Management
Planning
Process Management
Analysis
Vendor Management
Business Process Improvement
Outsourcing
Process Improvement
Visio
Product Management
Project Delivery
IT Service Management
Process Engineering
Business Management
Banking
SDLC
Risk Mitigation
Change Management
Credit Cards
Retail Banking
COBIT
User Acceptance Testing
Project Implementation
Business Process
MS Project
Program Management
Consultancy
PMP
Project Portfolio Management
Data Warehousing
Integration
PMO
Team Management
Business Intelligence
IT Governance
Requirements Analysis
Risk Management
Business Objects
IT Strategy
Project Planning
Business Analysis
Systems Analysis
International Project Management
Software Project Management
IT Management

Certifications

Diploma of Project Management

Certified Technologist