- Orlando US-FL
- [email protected]
To have the opportunity to work and grow with a great company; utilizing the skills I have learned and that I am learning through my college academia.
Self motivated, team player who hopes for every day challenges and obstacles to overcome. A true professional with an eye for detail who strives for excellence.
Made reservations, contacted/met with owners of each condominium to okay rentals, etc. Processed credit card payments over the phone, data entry, upkeep and filing of office. Seasonal ski season job.
Data entry, Answered calls, completed orders for tyvek wristbands, processed credit card payments over the phone, Insured UPS delivery of product in timely manner, insuring customer satisfaction of product after delivery.
Run cash register, maintain drawer amounts, handling cash drops, Check in all vendor orders/counting crates, stock cooler, clean fuel pumps, data entry, take inventory of store, Also trained to be assistant manager.
Take inbound & outbound calls in high call volume, solving technical problems with cell phone devices, explaining monthly bills, setting up credit card payments/taking payments, Using tools provided to find technical tower outages or reported problems throughout the United States.
Tier 2 technical support for small business, conduct manual repairs for multiple DSLAM and REDBACK, perform the maintenance of new and existing circuits, utilize remote system testing, dispatch technician for any line or pc support issues.
Responsible for training all employees for dispatch, keeping track of hours for employees and turning in time sheets every week, making sure daily reports are done correctly and sent in to the correct departments, making sure all employees are following policy, handle multiple systems to assist field technicians with connecting/disconnecting/taking payments for cable, internet and home phone service, answering multiple phone lines, filing, working with supervisors in other areas to make sure systems are operating smoothly.