Kelly Brooks

Work History

Work History
Aug 2008 - Present

Lead Associate

RaceTrac Petroleum, Inc.

Cleaning and maintaining a clean store

Running a register

Stocking shelves

Doing weekly inventory

Daily inventory on cigarettes and scratch off lotto cards

Checking in vendors making sure invoices are correct and putting them into the system and filing them for the corporate office.

Counting and correcting negative stocks.

Replacing nozzles and hoses on gas pump.

Putting gas drops and gas price changes into the computer and filing them.

Running the store when a manager is on vacation or unavailable.

Putting together displays

Redoing planograms from corporate office.

Nov 2007 - May 2008

Head Hostess

Assign patrons to tablesGreet guestsReceive and record patrons' dining reservationsEvaluate premises for cleanlinessResolve customer or public complaints

Nov 2006 - Feb 2007

Head Cashier

Running register

Running customer service talking to unhappy customers

Stocking shelves

Putting together displays

Jan 2006 - Jun 2006

Sales Rep.

CQ Link

Pricing items repairing jewelry

Helping customers find right sizes

Cleaning jewelry counting

Putting money into safe

Oct 2004 - Dec 2005

Cashier/ Sales Representative

Provide Customer ServiceReceive and disburse moneyOperate a cash registerAnswer customers' questionsCompute and record totals of transactionsGreet customersMaintain clean and orderly checkout areaProcess merchandise returns and exchangesResolve customer complaintsBalance cash registerSell products or servicesPrice merchandise

May 2003 - Mar 2004

Cashier

Provide Customer Service

Receive and disburse moneyOperate a cash registerAnswer customers' questionsCompute and record totals of transactionsGreet customersMaintain clean and orderly checkout areaProcess merchandise returns and exchangesResolve customer complaintsBalance cash registerSell products or servicesPrice merchandise

May 2002 - Mar 2003

Barback

Embassy Suites Hotel

Setting up the bar

Making sure the Bartenders have everything they need for the night

Cleaning washing and putting away glasses and bowls

Making sure the snack table is clean and organized

Stocking back room

checking invoice and inventory

changing kegs

Education

Education
Apr 2009 - Present

High School

Stratford Career Institute

Skills

Skills

Customer Service

I've always been able to work well with people and calming upset customers.

Summary

--Looking to be in a field that shows respect

--Single mother with a good working ethic

--Always willing to learn and is a very quick learner