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Kelly Miller

Member Service Rep/ Head Teller

Summary

Member Service Representative/ Head Teller offering 6 years of solid credit union experience. Demonstrated ability to ensure high levels of member service and interpreting member needs and offering services and solutions.

Work History

Oct 2009Present

Head Teller

Bellco Federal Credit Union

Head Teller Wyomissing, PA

Deposits, withdrawals, transfers between accounts, answering phones, loan/ VISA payments. Opening/Closing of accounts. IRA-opening IRA, rollovers, transfers, beneficiary accounts, deposits. Cross selling, vault and ATM settlement, coach tellers. Adhere to company and federal regulations.

Oct 2007Oct 2009

Cashier/courtesy

Courtesy Desk
Cashier/, Bernville, PA Ring up customer orders on register. Cash Handling. Oversee cashiers. Ordering, stocking of front end product.(Candy, Cigarettes, etc.) Daily balancing of cashier drawers. Customer complaints. Lottery. Prepare daily deposits. Money orders, utility bills, etc. Prepare daily store settlement to be sent to corporate office.
Jul 1999Oct 2007

Stay At Home Mom

Courtesy Desk

Stay at Home Mom Raised children and foster children.

1997Jul 1999

Consumer Loan Servicing

Sovereign Bank

Review loan files to ensure all required documents were in loan file. Contact branch by phone/ email to obtain missing documents.

Education

19861987

Reading Area Community College
1986

Diploma

Wilson Area High School

Business