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Summary

I graduated from National Taichung University of Education, majored in art, also have expertise in photography. I have worked at E. Sun Bank for six months, my responsibilities are offer loan and relationship maintenance. both I routinely create value for customer and our company.

After having specialized in customer service area for 2 years, I have developed a passion in communication with people, and I'd like to solving their problems. And I hope I could transfer my skills to further align with my career development goals. 

Work experience

Apr 2015Sep 2015

Customer service

E. SUN BANK

1)Offer Loan, Customer relationship maintenance

2)Handle and resolve customer complaints

3)Use telephones to reach out to customers and verify account information.

Apr 2014Mar 2015

Travel agent

Star travel 

1)Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.

2)Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.

Education

Sep 2007Jun 2011

University degree

National Taichung University of Education

Major in arts.

Sep 2004Jun 2007

high school diploma

Taoyuan Municipal Ping Jen Senior High School

Major in atrs.