Kelly Chipol

  • Gibraltar
Kelly Chipol

Curriculum Vitae


Receptionist with 4+ Years experience as front desk receptionist, looking for an aspiring organisation where my communicatioin and management skills will be put to use.

Work experience

Work experience
Feb 2012 - May 2014

Gibraltar Veterinary Clinic


General responsibilities

  • Responding to phone calls and in person requests for information
  • Collecting payments
  • Scheduling follow-up appointments
  • Dispensing medications and selling items that may be available behind the counter.
  • Updating the system on daily clinic
Jul 2010 - Feb 2012


T&T Managament
  • Keeping Reception area & meeting rooms presentable
  • Answering & redirecting of calls in a professional manner
  • Greeting Clients
  • Mail forwarding 
  • Maintaining system for minute books
  • Ad hoc tasks to assist company administration
  • Secretarial support for Mr Chris Deacon (former manager)
May 2006 - Jul 2010

Credit Controller

T&T Management

Managing the debts of existing Customers, Chasing late payments from  customers.


  • Contacting individuals or business customers when payment is overdue
  • Asking them to settle their account and explaining the terms of their credit, using specialist computer databases to check credit records
  • Re-negotiating repayment plans if people are in financial difficulties
  • Setting up and maintaining customer files
  • Processing payments
  • Tracing missing debtors


Sep 1994 - Dec 1998

West Side Girls Comprehensive School



Office Skills

  • Telephone & Front Desk Reception
  • Customer Service
  • Database & Records Management
  • Reports & Spreadsheets
  • self Initiative
  • Bilingual English and Spanish

Computer Skills

  • Microsoft Office,
  • word and excel
  • Sage
  • View Point