Kelechi Okpara

Work History

Work History
Feb 2013 - Oct 2014

Head, Hardware and Network Support

GLOBASURE TECHNOLOGIES LIMITED, LEKKI, LAGOS

Duties:

  • Drive technical hardware support activities
  • Manage the team; to listen, to convince, to motivate and develop the technical competency
  • Handle clients technical requests, guarantee the quality and service continuity
  • Payment Terminal Repair, Maintenance and refurbishment.
  • Hardware Issues Resolution Management
  • POS Security Key Injection
  • Manage Signature Authentication Tools(SAT)
  • Manage All Hardware Service Level Agreements(SLAs)
  • Deployment and Support of Payment terminals
  • Train Banks, PTSPs, Merchants and other Stakeholders Network security Management
Oct 2012 - Feb 2013

Hardware Support Engineer

GLOBASURE TECHNOLOGIES LIMITED, LEKKI, LAGOS,NIGERIA

 Duties:

  • POS terminal repairs
  • POS terminal maintenance and refurbishment
  • Troubleshooting of hardware parameters(POS hardware) on LAN connectivity POS Parameterization and Installation POS Terminal Reactivation
  • Payment Terminal deployment and support
  • LAN Network Support
Dec 2011 - Sep 2012

Deployment and Support Engineer

GLOBASURE TECHNOLOGIES LIMITED, LEKKI, LAGOS

Duties:

  • Payment Terminal Deployment and Support
  • Payment Terminal Configuration, Installation and activation
  • POS Software Downloading/Installation and Initialization
  • LAN Installation of POS Terminals
  • Merchants training
Apr 2009 - Oct 2009

Industrial Attachment Trainee

POWER HOLDINGS COMPANY OF NIGERIA, ABUJA

Duties:

  • Injecting substation support
  • Power distribution support
  • Issues troubleshooting on substations and distribution lines
  • Substation Installation support¬†

Education

Education
Sep 2014 - Sep 2015

MSc Information Security (Ongoing)

Royal Holloway University of London
Feb 2005 - Sep 2010

B.Eng Electrical and Electronics Engineering

Anambra State University, Nigeria

Second class Upper Division

Skills

Skills

IT/Payment Industry

I am a self starting, confident, agile and highly versatile result oriented Engineer with unbroken experience in both IT and Payment Industry. I have extensive practical knowledge of POS Terminal (ingenico, VeriFone, PAX etc) Software, POS Hardware maintenance, POS System integration, Central Terminal management System (CTMS), POS Software key management tool Kits (SKMT), POS Signature authentication Tools (SAT), Software Development Kits (SDK), Terminal Application management System (TAMSA) network security management coupled with sound knowledge of PCI-DSS, PCI-PTS, EMV standards and transaction flow processes. I am a goal driven individual with an eye for detail and able to multi-task under pressure. I possess strong analytical skills with the ability to negotiate and influence key stakeholders to achieve desired objectives and I take logical approach to solving problems. I am an enthusiastic learner with ability to grasp new concepts and technical skills; also with proven skills in building working relationships at all levels in relatively short periods. I am a keen team player who takes the initiative with the full capacity to hit the ground running on my own.