Advance Repair Agent
As a Geek Squad Advanced Repair Agent, I am a brand ambassador for both the Geek Squad and Best Buy brands. I quickly and accurately diagnose technology issues and create robust solutions as needed. Also I identify and take advantage of opportunities to improve the process of assessing, testing and performing store and customer repairs. I help other employees understand how to successfully use the range of Geek Squad resources in solving customer needs to ensure no customer is ever left unserved or underserved.