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Summary

I am an energetic team leader, able to communicate effectively with people of all ages and backgrounds, to work collaboratively to resolve problems, and to motivate team members to achieve personal and organizational objectives. I am currently seeking employment in the fields of Management Information Systems and Management.

Work experience

2016Present

Advance Repair Agent

Best Buy

As a Geek Squad Advanced Repair Agent, I am a brand ambassador for both the Geek Squad and Best Buy brands. I quickly and accurately diagnose technology issues and create robust solutions as needed. Also I identify and take advantage of opportunities to improve the process of assessing, testing and performing store and customer repairs. I help other employees understand how to successfully use the range of Geek Squad resources in solving customer needs to ensure no customer is ever left unserved or underserved.

Oct 2014Mar 2015

Cashier

Walmart

Apr 2011Apr 2013

Customer Service Representative

U-Haul International Inc.
Customer Service Representative Transact daily bill collection calls. Negotiate price matching to retain customer from going to competitors. Routine cleaning and inspecting of rental equipment. In charge of ordering more inventory and shipping customer orders. Record daily transactions to keep account of the equipment. Conclude daily bank deposits in a timely manner. Culpable for opening and closing of center in a timely manner.
Jan 2007Dec 2009

Water Driver

Accu Fleet International
Lavatory and Water Driver Document exact details of service rendered to every aircraft serviced. Perform sanitarian service to restroom and water lines in aircrafts using certified equipment. Train new employees to become certified.

Education

Jan 2013May 2016

Management Information Systems & Management B. B. A.

Jones School of Business University of Texas

G.P.A. 3.42 Senior

Skills

Team Building
Database Management
Web Development
SAP
Microsoft: Excel, Access, Word, PowerPoint, Outlook and Visual Basics


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