Product Manager, Mail
Medimpact Direct (San Diego, CA)
Integral leadership role in Agile IT team within this highly respected Mail Order pharmacy.
Key component within sizable Agile IT department, working closely with the IT development and QA teams, Project Managers, and key business stakeholders to effectively and efficiently create and enhance IT products serving a pharmacy mail operation. Was brought onboard this relatively new organization due to my extensive experience building solid teams and my knowledge and success creating and driving strategies. Introduced processes to create a product vision and product roadmap that can be easily communicated and understood by business, and executed upon by IT. Developed and led multiple ideation and strategy sessions with business that specifically tied IT work to business goals with measurable KPIs. These sessions have now being adopted as common practice. Role includes the development and maintaining of vendor relationships, to ensure the vendor is on track and appropriate expectations are set. Frequently utilize vast experience with Pharmacy Management Systems to make decisions or provide consult to others.