Keith Hively

Keith Hively

Work History

Work History

Flashnet Marketing Inc (Septembery 1996 – July 2000)

Web Developer / Technical Support Rep
  • Programmed in HTML, JavaScript, Perl, CGI, and SSI.
  • Troubleshooted hardware and made repairs as needed.

[Flashnet Marketing was acquired in July 2000 by Hand Technologies]

Hand Technologies (July 2000 – July 2001)

Web Developer / Technical Support Rep
  • Programmed in HTML, JavaScript, Perl, CGI, and SSI.
  • Troubleshooted hardware and made repairs as needed.

Automated Data Processing (November 2001 – August 2003)

Application Support Specialist
  • Troubleshooted complex errors in payroll and tax filing.
  • Demonstrated excellent analytical skills.
  • Conducted end-user training on features of computer-based and web-based payroll.

StreetSavings Mobile Marketing (February 2011 – March 2013)

Application Developer
  • Supervised 2 off-shore developers, reviewing their work and setting priorities as necessary.
  • Participated in creation of new multi-threaded functionality, contributing unique ideas to its design.
  • Analyzed slow-performing SQL statements for optimization.
  • Utilized unique SQL commands for advanced SQL statement constructions.
  • Created numerous stored procedures and integrated their use into application's VB code.
  • Utilized T-SQL, VB, ASP Classic, JavaScript, and HTML.
  • Created tests to verify accuracy of code.
  • Troubleshooted bugs and errors, making corrections or recommendations as appropriate.

County of Orange Tax Assessor's Office (January 2005 – May 2005)

Database Development Intern
  • Created new database for tax billing notices.
  • Programmed in VBA & SQL.
  • Demonstrated advanced database knowledge.
  • Conducted presentation on design proposal to department supervisors.
  • Upon completion, conducted end-user training on features and use.

Robert Half International (January 2005 – July 2006)

Excel and Access Consultant
  • Assigned to create new database for managing job tickets.
  • Programmed in VBA & SQL.
  • Programmed database to:
    • Verify data entry,
    • Automate creation of spreadsheets, and
    • Significantly reduce time to complete reports.
  • Other assignments included performing as an Excel consultant.

TAB Products, LLC (April 2010 – August 2010)

Technical Support Specialist
  • Presented live software demos during sales presentations for potential clients.
  • Designed and deployed custom databases and records management applications.
  • Programmed custom functionality using SQL Server and proprietary languages.
  • Installed barcode readers, document scanners, and color-coded label software.
  • Provided superior customer and technical support for multiple software applications.
  • Conducted end-user training.

[TAB Products acquired Smead Software in April 2010]

Smead Software (August 2006 – April 2010)

Pre-Sales Engineer / Application Support Specialist
  • Awarded Technical Support Person of the Year twice, in 2008 and in 2009.
  • Presented live software demos at industry trade show for two consecutive years.
  • Presented live software demos during sales presentations for potential clients.
  • Served as the go-to person for customer service recovery.
  • Designed and deployed custom databases and records management applications.
  • Programmed custom functionality using SQL Server and proprietary languages.
  • Installed barcode readers, document scanners, and color-coded label software.
  • Provided superior customer and technical support for multiple software applications.
  • Conducted end-user training.

[Smead Software was acquired in April 2010 by TAB Products]

Education

Education

Santa Ana College

Associates Degree in Computer Science (2011)
  • Graduated With Highest Honors (4.0 GPA) and Department Honors
  • Member of Phi Theta Kappa Honor Society
  • Additional Accomplishments:
    • Certificate, Computer Science - Robotics & Embedded Programming (2011)
    • Certificate, Computer Science - Programming (2008)
    • Certificate, Computer Information Systems - Unix (2007)
    • Certificate, Computer Information Systems - Database (2006)