Summary

Results-proven, quality-driven manager with over 8 years of distinguished career demonstrating consistent achievement of objectives, strong team leadership, improved performance, and sustainable yield improvements. Built excellent track record of implementing cost containment strategies and maximizing workforce productivity to propel productivity and efficiency growth. Skilled negotiator, communicator, and relationship builder with employees and external business partners.

Work History

Work History
Mar 2008 - Present

Project/Operations Manager

URL Software Pvt. Ltd
  • Negotiate Extensions of contracts while identifying and pursuing new business opportunities.
  • Making presentations to corporate groups via phone, email & face 2 face.
  • Making high-level presentations to corporate clients and organizing networking conferences within the clientele.
  • Worked on new marketing strategies for new services and products of the company.
  • Managed and motivated team to achieve personal and company goals.
  • Training Business Development Executives
  • Successfully set up new divisions within the company.

Sep 2006 - Dec 2007

Senior Corporate Trainer

Moksha Business Solution Pvt. Ltd.

 

  • Training customer care executives for soft skills, process and Voice & Accent.
  • Training and motivating other voice-agents and enhancing their communication skills to achieve personal targets.
  • Providing sales training to on floor agents to boost up their confidence and performance
  • Handling campus recruitment.
  • Training Team Leaders on floor presence, team building, and leadership management.
  • Helping to set up new branches of the company in different regions of the country.
  • Maintaining daily reports of team and individual agent’s performance.
Nov 2000 - May 2006

Office-In-Charge/Asst. Teacher

Divine English School

·Handling school finance.

·Event Management

·Handling school correspondence.

·Handling Recruitment.

Education

Education
Jun 1997 - Jun 2000

BA

North Gujarat university