Computer Literacy

MS Office
Adobe Photoshop, InDesign
ECDL Licence 
Kana 
CMS 
Navigate OS

Qualifications

Education
2015 - 2016

Postgraduate in Innovation, Entrepreneurship and Enterprises

Univerity College Dublin
2013 - 2014

Bachelor of Business in Entrepreneurship

Institute of Art, Design and Technology, Dun Laoghaire
2011 - 2012

Higher National Diploma in Business Studies

Senior College, Blackrock
2010 - 2011

Higher Certificate in Business Management & Entrepreneurship

Dun Laoghaire College of Further Education

Career related skills

  • Excellent communication and interpersonal skills
  • Team player, providing leadership and support to colleges
  • Adopting a highly professional approach in all aspects of my work
  • Thrives in a faced paced environment
  • Promotes new design thinking and innovative concepts
  • Excellent networking and social media skills 

Employment Record

Work History
2016 - Present

Meteor, Dublin

Sales and Accounts Executive
  • Researching clients, markets and preparing sales strategies to acquire new customers
  • liaising with clients, other agency staff and external suppliers of goods and services
  • Reporting to the account manager daily
  • Monitoring the progress of work and producing status reports on customer accounts
  • Preparing and checking invoices and bills
  • Maintaining information on projects and clients
  • carrying out a variety of administrative tasks.
2014 - 2015

St.Christopher's Hostel, Berlin

Hostel Supervisor & Social Media Manager
  • Fast paced and challenging European hostel environment
  • Organised and maintained all social media accounts
  • Assisted the General Manager insuring all daily task were performed to standard throughout the hostel
  • Promoted daily and weekly events in the hostel through social media
  • Responsible for designing the current website and social media account profiles
2013 - 2014

Eir, Dublin

IT Technical Support Team Leader

During my time at Eir my responsibilities included:

  • Liaising with business customers and solving their problem or queries with their Eir products,
  • Updating and creating business accounts,
  • Assisting businesses with the setup of their IT departments

 I was promoted to team leader with five staff members reporting to me daily who specifically focused on providing technical support to all of Eir's corporate and start up businesses.

Mar 2012 - May 2014

O'Briens Wines, Beers & Spirits, Dublin

Sales Assistant

Front of house operations and sales dealing with:

  • Customer queries
  • Organising and processing customer orders
  • Managing promotional advertising
  • Managed stock ordering and deliveries.
2010 - 2011

A.R.B Underwriting LTD, Dublin

Internal IT Support

 I worked closely with the IT manager to ensure the efficient running of the computer systems . I also oversaw:

  • Maintenance of the company's database, website and programs
  • Dealt  with internal  employee computer queries  
  • liaised closely with the IT manager to develop and improve  current internal IT systems.

Areas of expertise

I have specialised specifically in the area of the small to medium sized enterprises (SME) focusing on:

  • Sales Planning and Operations 
  • Small Business Financial Reporting and management
  • E-Business
  • Business and Sales Strategy 
  • Aspects of Contracts & Negligence 
  • Management of Social Media Accounts
  • Advertising and Promotion