Keith Osborn

  • Phoenix  Arizona

Customer Service/Sales

Work History

Work History
Mar 2013 - Nov 2014

Customer Service/Sales

La Z Boy Furniture Gallery
  • Greeted customer with a friendly and welcoming approach
  • Asked appropriate questions to find out what the customers needs and wants were
  • Educated the customer on product knowledge as well as having gathered feedback to close the sale
2010 - 2013

Customer Service/Sales

Home Depot
  • Directly worked with contractors in assisting them with the right product for the job
  • Answered phones and helped customers with product questions to better help them get the right product
  • Assisted customers with in the store with gathering merchandise and loading merchandise
2008 - 2010

Phone Banker/Customer Service

Wells Fargo
  • Managed low to high revenue personal accounts, improved customer service through development of new policies and team structure

  • Provided accurate information on personal accounts, lines of credit, Cd’s and loans.

  • Achieved a Gold bonus for being able to focus on quality customer service as well as meeting sales goals.

Education

Education
2006 - 2006

Instrument

Westwind School of Aeronautics

Aviation

2005 - 2005

Pilot License

Pan Am Intl Flight Academy

Aviation

1996 - 1998

Associates

Glendale Community College

Prerequisites

1992 - 1996

Diploma

Deer Valley High School

N/A

Portfolio