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Education

20152015

Software Engineering Fellow

Hackbright Academy

A 12 week accelerated software  development program that teaches the fundamentals of computer science in addition to modern web development.

Skills

Python

Python is a high-level programming language designed to be used for creating Web applications and dynamic Web content.

Javascript

Javascript is a programming language that enables interactive functions to be added to Web pages

Html
CSS
MySQL
SQLite
SQLAlchemy
Business Management

Work experience

Aug 2011Jun 2013

Director of Retail Services At Museum

Director of Retail Services at Museum of the African Diaspora (1 year 11 months) Developed and implemented store business and strategic plans* Created new and creative marketing strategies to increase sales* Organized consignment program to work with local artists to provide original merchandise* Instrumental in securing museum store a $10,000 donation of product from local merchant Responsible for:* Product purchasing and selection* Forecasting seasonal buying trends* All Shipping and Receiving needs* Visual merchandising and signage* Social media marketing* Vendor relations* Customer service
Aug 2008Aug 2011

Assistant Store Manager, E-Commerce Manager

Injeanious
Assistant Store Manager, E-commerce Manager at (3 years 1 month) Advanced to E-commerce manager to design company's retail website* Supervised a staff of three* Set the company standard for exceptional customer service* Built store morale by consistently meeting and/or exceeding set daily sales goals* Supported the buying department by analyzing customer data to forecast future fashion trends* Managed stock volume, to generate and increase sales via our online presence Responsible for:* Training staff* Aiding the shipping and receiving department with processing purchaseorders* Merchandising incorporated stock* Purchasing product in order to increase sales
Mar 2007Aug 2008

Assistant Director of Visitor Services

Visitor Services
Assistant Director of, Assistant Manager of Museum Store at Museum of the African Diaspora (1 year 6 months) High ticket and record sales. Impeccable customer service and clientele building* An amazing ability to create and maintain lasting business relationships with vendors* Managed a staff of three* Created daily team plans to ensure a productive environment to foster increased sales* Promoted to Assistant Director of Visitor Services to enhance the overall visitor experience Responsible for:* Designing signage and displays Conceptualizing merchandising themes to ensure heightened sales* Implementing a service representative training program Page1
20072008

Personal Assistant

InnerRising Productions
Personal Assistant to the President & CEO/Of#ce Manager at (1 year) Organized company database* Facilitated communication between company and clients/contractors Conducted market research* Responded to incoming client inquires Responsible for:* Scheduling appointments with Microsoft Outlook* Meeting transcription* Creating marketing strategies
20032007

Owner/shift Leader

Open Enterprises Inc.
Owner/Shift Leader/Educator at dba Good Vibrations (4 years) Commended for identifying and alerting corporate of#cials to an UPC barcode discrepancy that would have cost the company thousands in lost revenue if left unnoticed* Attended bi-monthly business meetings* Upheld the" Good Vibrations" high level of customer service standards Responsible for:* Implementing business plans to ensure sustainability of company* Working with vendors to ensure diverse product selection* Providing outreach education through education department.* Providing accurate health information to a diverse demographic of clients* Creating staff schedules* Supervision of fellow educators
20022003

Customer Service Supervisor

West#eld Corporation
Customer Service Supervisor at, San Francisco Shopping Centre (1 year) Managed a six-person team of Customer Service Representatives* Spearheaded and implemented the installation of the universal mall gift card program* Acted as liaison between San Francisco institutions and the tourist community Responsible for:* Calculating daily sales #gures and monthly sales average* Assisting the Marketing Director in implementing programs for visiting families* Facilitating communication with vendors on mall procedures and customer service concerns* Maintaining the order and upkeep of Information and Customer Service desks
20012002

Assistant Store Manager

Marcel Shurman Inc
Assistant Store Manager at. dba Papyrus (1 year) Managed a staff of #ve* Conceptualized different visual merchandising approaches to increase sales Responsible for:* Training staff on providing superb customer service to make and exceed sales goals* Preparation and delivery of cash deposits
19992001

Retail Store Manager

Ritz Camera & Image
Retail Store Manager at (2 years) Managed and trained a staff of six* Compiled and maintained daily #gures book* Developed employee schedules* Facilitated and supervised the conducting of inventories Responsible for:* Organized the receiving of warehouse shipments* Set and maintained the highest level of customer service* Meeting sales goals.